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Napleton's Valley Hyundai
Aurora, IL
2,604 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,604 reviews
March 13, 2020
Dion is an AWESOME salesman! Great customer service, fast turnaround time and no hassle! Great experience and awesome deals. Used car selections are great as well. fast turnaround time and no hassle! Great experience and awesome deals. Used car selections are great as well. More
by Sportage
Employees Worked With
Dion Allen
March 12, 2020
Love my new Sonata I purchased from Jordan Kabranov few days ago.He is very polite and explains everything in details .If you are in the market for a new car go and see Jordan days ago.He is very polite and explains everything in details .If you are in the market for a new car go and see Jordan More
by stoneflower
Employees Worked With
March 12, 2020
Tucson My new Tucson is awesome. I have got every single option on it.I want to take a minute and thank Jordan that made it affordable for us. My new Tucson is awesome. I have got every single option on it.I want to take a minute and thank Jordan that made it affordable for us. More
by Paintmaster
March 12, 2020
Great dealership, Kostas is an amazing salesman! Helped me find the vehicle I wanted. Oli the manger is friendly and funny. Always smiling. Definitely recommend! me find the vehicle I wanted. Oli the manger is friendly and funny. Always smiling. Definitely recommend! More
by Creavy
Employees Worked With
Kostas Kourpas
March 11, 2020
I have been shopping for a car for 2 month and I reached my limit. I met nizar a few weeks ago and he worked with me better than anyone else to make it happen. my limit. I met nizar a few weeks ago and he worked with me better than anyone else to make it happen. More
by Blossp43
Employees Worked With
Other Employees :
Nizar Assria, Keayana Gaona, Belsie Solis
March 10, 2020
2nd time dealing with Nizar .. best experience buying a vehicle .. very knowledgeable and was able to work his magic once again !!! Thank you NIZAR ASSRIA vehicle .. very knowledgeable and was able to work his magic once again !!! Thank you NIZAR ASSRIA More
by Elantra2019
Employees Worked With
Other Employees :
Nizar Assria, Keayana Gaona
March 09, 2020
Nizar was our Master salesman he was truly phenomenal. We have been on this journey for 8 months he worked with us diligently he went above and beyond and today he delivered! We are beyond Thankful and Excit have been on this journey for 8 months he worked with us diligently he went above and beyond and today he delivered! We are beyond Thankful and Excited. He is an asset to Napelton Hyundai in my opinon. More
by Raines1019
Employees Worked With
Other Employees :
Nizar Assria, Keayana Gaona
March 08, 2020
Jon Smith was delightful to work with: He was very knowledgeable. He made the purchasing of a new Hyundai go very smoothly. I would highly recommend Jon Smith and Napleton’s Hyundai dealership. knowledgeable. He made the purchasing of a new Hyundai go very smoothly. I would highly recommend Jon Smith and Napleton’s Hyundai dealership. More
by Vicki
Employees Worked With
Jon Smith
March 07, 2020
Great staff, willing to work with a strict budget and middle of the road credit for my daughter to get the car she wanted. Thanks middle of the road credit for my daughter to get the car she wanted. Thanks More
by jlansdown85
