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Napleton's Valley Hyundai
Aurora, IL
2,616 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,616 reviews
March 08, 2020
Jon Smith was delightful to work with: He was very knowledgeable. He made the purchasing of a new Hyundai go very smoothly. I would highly recommend Jon Smith and Napleton’s Hyundai dealership. knowledgeable. He made the purchasing of a new Hyundai go very smoothly. I would highly recommend Jon Smith and Napleton’s Hyundai dealership. More
by Vicki
Employees Worked With
Jon Smith
March 07, 2020
Great staff, willing to work with a strict budget and middle of the road credit for my daughter to get the car she wanted. Thanks middle of the road credit for my daughter to get the car she wanted. Thanks More
by jlansdown85
March 07, 2020
The best car dealer in the business!! Excellent presentation of the cars available and gave outstanding service. Very strong knowledge of cars. Was able to walkthrough steps of -“” requirements. T presentation of the cars available and gave outstanding service. Very strong knowledge of cars. Was able to walkthrough steps of -“” requirements. Thank you Joe!! More
by Jahmelsingleton
Employees Worked With
Joe Williams
March 07, 2020
Joe is the best sales person. He greeted us as we walked in .The staff was friendly and greeted us also. The customer service is the greatest. I appreciate Joe’s patience because I was being a bit indecisiv in .The staff was friendly and greeted us also. The customer service is the greatest. I appreciate Joe’s patience because I was being a bit indecisive about the color of the suv that I purchased and he had no problem with satisfying me and he knew exactly what I liked. I would recommend when you go to Napleton’s Valley Hyundai ask for Joe. He’s fantastic!! More
by Barb
March 05, 2020
Highly recommend Napleton! Just bought a new Elantra - worked with Jordan Kabranov and Brian Anderson and both were helpful and great to work with. Highly recommend Napleton Hyu Just bought a new Elantra - worked with Jordan Kabranov and Brian Anderson and both were helpful and great to work with. Highly recommend Napleton Hyundai! More
by bkkreiger
March 04, 2020
Nizar was really helpful in getting me my first car! He made sure that I was getting a great deal and made sure I was comfortable with my decision. made sure that I was getting a great deal and made sure I was comfortable with my decision. More
by Asheleysimone
March 02, 2020
ALDO'S THE BEST!! Aldo was super professional with me and kept me engaged the entire time. The dealership itself was clean and friendly an highly recommend buying here. Aldo was super professional with me and kept me engaged the entire time. The dealership itself was clean and friendly an highly recommend buying here. More
by Deztony98
March 02, 2020
Worked with Kostas and Jason,and had a great experience and got my new Hyundai Sonata. Highly recommend him to anyone looking. Just a great overall experience. and got my new Hyundai Sonata. Highly recommend him to anyone looking. Just a great overall experience. More
by molopez
Employees Worked With
Kostas Kourpas
