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Napleton's Valley Hyundai

Aurora, IL

4.6
2,615 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,615 reviews

February 29, 2020

Dealership is friendly and well set up. Second car I purchased from Nizar. He is wonderful to deal with. Very professional, knowledgeable, genial and accommodating. More

by Ismail
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Mar 02, 2020 -

Napleton's Valley Hyundai responded

Ismail, thank you for your support! We're happy we could help. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 28, 2020

Kostas and Jason were a pleasure to work with. I am very happy with my experience here. We will recommend Napleton Hyundai to my friends and family. More

by Jaher10
Recommend Dealer
Yes
Employees Worked With
Kostas Kourpas
Feb 29, 2020 -

Napleton's Valley Hyundai responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Kostas and Jason. Have a great day!

February 28, 2020

I cam in looking for a lease and have been shopping many leases. Napletons valley hyundai beat all prices and gave me one xxxx of a deal. Thank you More

by Moliver941
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria, Keayana Gaona, Belsie Solis
Feb 29, 2020 -

Napleton's Valley Hyundai responded

We understand it's a big decision where you lease your car from, and we are grateful to have been chosen. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

February 27, 2020

Service from beginning to end was excellent. The girl on the phone was very pleasant and made sure I had the right information to find the dealership, Matt Cecil greeted me with an warm welcome and helped m More

by saulitchos
Recommend Dealer
Yes
Employees Worked With
Matt Cecil
Feb 28, 2020 -

Napleton's Valley Hyundai responded

Hello, thank you for taking the time to leave us a review. We're so pleased to hear that you had an excellent automotive experience with us. Please feel free to reach out to us if you ever need anything else. Have a wonderful day!

February 27, 2020

Great experience! Goran and Brian were very helpful and understanding, everything went smoothly without any pressure, took their time to answer all my questions. Happy with my purchase. Thank you!!! More

by Amelau
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran Milidrag
Feb 28, 2020 -

Napleton's Valley Hyundai responded

Hello, thank you so much for letting us know how we did. We're so pleased to hear that Goran and Brian provided you with such a great car shopping experience. If you need anything else, we're always happy to assist. Enjoy your new car!

February 26, 2020

I went in to Napleton Valley Hyundai on a nice weather Saturday without an appointment. It was a tad bit busy there... I met with Faris and told him what I wanted. I pulled 2 stock numbers from their More

by Dsalis99
Recommend Dealer
Yes
Employees Worked With
Faris Ihmeidan
Feb 28, 2020 -

Napleton's Valley Hyundai responded

Hello, thank you for the review and high star rating! We strive for 100% customer satisfaction so we are glad to hear you found that to be the case during your visit with Faris. It means so much to us to have your trust in our business, and we are proud to have earned it! Please don't hesitate to reach out to us if you ever need anything else. Take care!

February 26, 2020

He is a deal maker... With great customer service and very very helpful. Go out to Napleton Valley Hyundai and check him out . Hurry Hurry More

by Vernonspells
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria, Keayana Gaona, Belsie Solis
Feb 28, 2020 -

Napleton's Valley Hyundai responded

Hello, thank you for taking the time to let us know how we did. We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. Please let us know if there is anything else you may need from us; we're always happy to help! Safe travels!

February 26, 2020

Nizar was extremely helpful, knowledgeable, and easy to work with. He did not pressure me to make a sale too much and ensured that I had all the information I needed to make the right decision. More

by taylor.throckmorton1
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
Feb 28, 2020 -

Napleton's Valley Hyundai responded

Hello Taylor, thank you so much for letting us know how we did. We're so pleased to hear that Nizar provided you with such a great car shopping experience. If you need anything else, we're always happy to assist. Enjoy your new car!

February 25, 2020

I submitted an inquiry late at night and received a call immediately. I spoke with Kayla and it was a pleasure. The very next day the sales manager reached out to me and I advised that I will be coming from More

by Ms. Ninja
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla and Collin finance.., Nizar Assria
Feb 28, 2020 -

Napleton's Valley Hyundai responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Valley Hyundai so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 25, 2020

Nos dio mucho gusto que tuvieran alguien que hable español para ayudarnos a comprar nuestra camioneta. Nos atendió José y Olí, quien los dos fueron muy agradables y nos trataron con respeto. A gente More

by Maria A
Recommend Dealer
Yes
Employees Worked With
José serrano
Feb 28, 2020 -

Napleton's Valley Hyundai responded

¡Nos alegra saber que José y Oli te cuidaron tan bien, María! Nos aseguraremos de transmitir las amables palabras a nuestro equipo. ¡Esperamos poder seguir sirviéndole en el futuro!

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