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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
346 Reviews
Call Service Center (630) 423-5120

346 Reviews of Napleton's Valley Hyundai - Service Center

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June 07, 2022

Excellent and great service. Always get my service done here and never have any issues. Jason in service made my day. Great dealer More

by Jacobsjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jacobs
Report | Print
Jun 08, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found Jason to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2022

The service at Napleton's is very good, its staff is very attentive and friendly, they listen to your questions and clarify them for you. More

by Yolyrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Jacobs
Report | Print
Jun 07, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2022

John Pearson in the service department did a fantastic job of getting my issue resolved ! More

by Lisade63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Report | Print
Jun 08, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! John Pearson will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 04, 2022

Great service. Prompt courteous and knowledgeable crew. Would never take my Somata anyplace else. Kudos! More

by Joey.Gamilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

June 03, 2022

John was very very upfront about everything and walked me through everything they were going to do More

by fg7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John pearson
Report | Print
Jun 05, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2022

Mike Manning helped me with my 53000 miles service. Mike did a nice job taking care of me More

by mgosswein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Report | Print
Jun 05, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2022

They repair the car and don’t have to have callbacks and they wash my car promptly More

by rjcraig41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron steele
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Jun 05, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

June 01, 2022

I worked with adam and he was excellent never had a better experience here before More

by Williams
Recommend Dealer
Yes
Employees Worked With
Adam gilliam
Report | Print
Jun 02, 2022 -

Napleton's Valley Hyundai responded

Hello Williams, thank you for your kind review; we are happy to pass along your comments to Adam here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

June 01, 2022

I went in with a flat tire adam helped me out and we had to replace the tire luckily they had it in stock and I was back on the road More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jun 02, 2022 -

Napleton's Valley Hyundai responded

Hello Rachel, thank you for your kind review; we are happy to pass along your comments to Adam here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

June 01, 2022

Brought my car back for an oil leak repair, was corrected very quick, very much appreciate the work Mike Manning does for Napleton’s Hyundai More

by Slybradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Report | Print
Jun 03, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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