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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
346 Reviews
Call Service Center (630) 423-5120

346 Reviews of Napleton's Valley Hyundai - Service Center

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May 30, 2022

I had such a pleasant experience at Napleton with Dark as my service advisor. I will be back if I ever need service for my car! More

by Tekamosier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darek
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Jun 01, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

May 29, 2022

Eddie was fantastic! If you go to get service please go see him, he’ll take car of you! More

by Asia4758
Recommend Dealer
Yes
Employees Worked With
Eddie
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May 30, 2022 -

Napleton's Valley Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eddie here at Napleton's Valley Hyundai! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 29, 2022

I brought my car in and everything was taken care of so quick and so efficiently. Mike Manning always does such a great job More

by michellemanning2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Report | Print
Jun 01, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

May 28, 2022

Wonderful service! I was kept informed and Ron was very attentive and informative. Highly recommend their service. More

by debraharris777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
May 31, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

May 28, 2022

John the Service advisor did an awesome job. He helped me get Hyundai covered 75% of the cost of replacing my coils even though the car is out of warranty. John's customer service was awesome an More

by Tamara F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Report | Print
May 31, 2022 -

Napleton's Valley Hyundai responded

Hi Tamara, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2022

Great service department always friendly and keep you informed of everything going on with your vehicle. Also fast turn around times. More

by Garret.Andrew.Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson
Report | Print
May 28, 2022 -

Napleton's Valley Hyundai responded

Hi Garret, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

May 27, 2022

Always do their best and John is great. He is very helpful. I Recommend Napelton. More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor John Pearson
Report | Print
May 31, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

May 26, 2022

Adam helped me out with my car got my ac working better than ever and even had my front and rear brakes replaced thank you again More

by Jack brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi Jack, we're glad to hear our Staff Adam took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

May 26, 2022

Adam was a great advisor very knowledgeable and helpful I was able to get back on track with my free maintenance More

by Adam g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 27, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear our Staff Adam took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

May 26, 2022

Great professional advice and attention to detail. Mike Manning did a wonderful job explaining all the work that was to be done. I trust his judgement entirely!! More

by mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
Report | Print
May 26, 2022 -

mj responded

Always dependable for quality service.

May 26, 2022 -

mj responded

Great job

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