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Napleton's Valley Hyundai - Service Center

Aurora, IL

4.3
346 Reviews

346 Reviews of Napleton's Valley Hyundai - Service Center

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May 22, 2022

Eddie was my advisor and he was amazing, I will definitely recommend him to anyone visiting! More

by kellermarcellus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
May 24, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 22, 2022

Appointments easy to make. Car ready as promised. Do not have to come back multiple times for the same issue. Prices reasonable. More

by Randyrussell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike service advisor
May 24, 2022 -

Napleton's Valley Hyundai responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 20, 2022

I brought my car in yesterday for routine maintenance servicing, a near 40 mile drive from home. My service rep was Jason. He was very polite and knowledgeable. He explained everything to me about the More

by ktsgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (Service Dept)
May 21, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

May 19, 2022

My service advisor Adam Gilliam gave terrific service from check-in to check-out! The scheduled routine maintenance and oil change on my 2020 Genesis G70 Sport was completed perfectly! And I enjoyed a fe More

by sportnut4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gilliam
May 20, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 18, 2022

Mike Manning was my advisor during my service appointment. He was excellent in every way! He communicated every important detail in a timely fashion. He made sure that I was satisfied with the wo More

by Pa.Melendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike manning
May 19, 2022 -

Napleton's Valley Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Napleton's Valley Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2022

Felt very welcomed, the whole set up was convenient and helpful. Will definitely be back to this location for my next service. Thanks More

by dewaynemcclain78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
May 15, 2022 -

Napleton's Valley Hyundai responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Napleton's Valley Hyundai and we hope to see you again!

May 10, 2022

I always deal with Mike Manning when I come in for service, takes good care of my car needs every time and does a great job More

by Slybradford
Recommend Dealer
Yes
Employees Worked With
Mike Manning
May 11, 2022 -

Napleton's Valley Hyundai responded

Hi, we're glad to hear you found Mike to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2022

Totally satisfied with service. Advisor was thorough and answered the several questions I asked. I recommend this dealership. More

by msvpexc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick in service department
May 10, 2022 -

Napleton's Valley Hyundai responded

Hi, thanks for sharing your recent service experience with us, we hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs.

May 07, 2022

The staff was very professional, up front and solved my issue with the car. Dennis, in service was easy to deal with and communicated and updated me very well on the Status of the car. More

by Lmeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DennIs excellent
May 09, 2022 -

Napleton's Valley Hyundai responded

Hi, here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

May 04, 2022

Great staff energy and interaction every time, we’re always dealt with professionally and personally whether in sales or service. I can’t ask for more better of treatment More

by David worby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 06, 2022 -

Napleton's Valley Hyundai responded

Hi David, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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