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Napleton's Volkswagen of Orlando
Orlando, FL
425 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 425 reviews
May 14, 2026
Great professionalism. Juan was ever down to earth and extremely knowledgeable on the model car we were looking and a great experience. Juan was ever down to earth and extremely knowledgeable on the model car we were looking and a great experience. More
by miguel
Employees Worked With
Other Employees :
Juan, Steven Alfonso, Dylan Lemma
May 09, 2026
I love this dealership I will continue to buy more vehicles through them. Customer service is amazing. Super nice people! vehicles through them. Customer service is amazing. Super nice people! More
by Cadence
May 08, 2026
Great experience from start to finish! Everyone was professional, welcoming, and helpful throughout the process. Excellent customer service and a great atmosphere. Highly recommend Nap Everyone was professional, welcoming, and helpful throughout the process. Excellent customer service and a great atmosphere. Highly recommend Napleton Volkswagen of Orlando! More
by Cayluhduh
May 08, 2026
My experience with Napleton's Volswagen of Orlando was a pleasant experience. Claudio was very helpful and knowledgeable. He made sure we were comfortable and informed every step of the way. Claudio was pat pleasant experience. Claudio was very helpful and knowledgeable. He made sure we were comfortable and informed every step of the way. Claudio was patient and kind and didnt make us feel pressured. Because of him and the rest of the team at Napleton Volkswagen, I will definitely come back and I would recommend them and Claudio to anyone looking for a nice, calm and less stressful experience. They work with you and are helpful through the entire process. Thank you!! More
by xblueorchid88x
Employees Worked With
May 05, 2026
Great experience, good people, amazing cars. Would recommend to anyone looking for used or new cars. Would recommend to anyone looking for used or new cars. More
by VWL
May 05, 2026
Great experience. I appreciate the car knowledge. I love my new car. Thank you guys I appreciate the car knowledge. I love my new car. Thank you guys More
by Justjustineee90
Employees Worked With
May 05, 2026
I come to service here but my car has been giving me problems. I called and spoke to Gabby who introduced me to Manny. He got us approved and on the road. Thanks to all the staff here who have been grea problems. I called and spoke to Gabby who introduced me to Manny. He got us approved and on the road. Thanks to all the staff here who have been great from Nore in service to Gabby and my new sales guy Manny More
by Muni Liza
Employees Worked With
Gabby and Manny
April 30, 2026
Juan did a great job with making the buy process as smooth and upfront as possible. Truly a man of honor and integrity. He went above and beyond to assist with every process. One of , if not the very b smooth and upfront as possible. Truly a man of honor and integrity. He went above and beyond to assist with every process. One of , if not the very best buying experience. If you need a car , Juan is your guy!!! More
by migsquire1
Employees Worked With
Yann Brierre
April 30, 2026
Nore in service and Roy in Sales are both amazing. I highly recommend them both at Napleton in Orlando. Great customer service and communication. I highly recommend them both at Napleton in Orlando. Great customer service and communication. More
by Muni Liza
Employees Worked With
Roy and Nore
