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Napleton's Volkswagen of Sanford - Service Center

Sanford, FL

4.0
46 Reviews

46 Reviews of Napleton's Volkswagen of Sanford - Service Center

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May 19, 2022

They always take great care of my VW. I never have to worry about my car letting me down. It's the same distance as one that's close to my city, but I will always come to the Sanford lo More

by rescuequeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jacob
May 20, 2022 -

Napleton's Volkswagen of Sanford responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Volkswagen of Sanford as your first choice for all your vehicle needs. Safe travels!

October 11, 2021

Napletons of Sanford are great had bought an 2018 Atlas sel,premium and been enjoying the way it handles and looks we noticed that our privacy screen was missing and Hunter took car of it . Great job!! More

by Joninotown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 12, 2021 -

Napleton's Volkswagen of Sanford responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

January 18, 2021

Drew did an exceptional job in making sure I understood all the features and helped me out with purchasing a vehicle making the process extremely easy! I absolutely love my new Jetta. Thank you Drew! If yo More

by sandsoldier1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnoldo Orioles
Jan 20, 2021 -

Napleton's Volkswagen of Sanford responded

Hi, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 14, 2021

Jacob Evans is the best service advisor I've ever had. Super friendly and knowledgeable! Will definitely be back to see him in the future! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Evans
Jan 15, 2021 -

Napleton's Volkswagen of Sanford responded

Hello, thank you so much for your feedback! Jacob will be very happy to hear about your kind words and high star rating!

January 08, 2021

The customer service here is beyond great. They were very polite and welcoming. There is a woman named Lana who works in customer service, she represents what I think every dealership’s customer service sho More

by Jaycoben Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana
Jan 11, 2021 -

Napleton's Volkswagen of Sanford responded

Hi Jaycoben, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2020

I've been going here for years and recently Danielle has been taking care of me. She's always quick to respond to inquiries and handles everything quickly. Repairs are always done correctly and quickly. More

by Conklinterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Bridgewater
Dec 28, 2020 -

Napleton's Volkswagen of Sanford responded

Conklinterry, we strive for a high level of customer satisfaction in all aspects of our dealership, and it sounds like Danielle provided you with this wonderful service! She is a seasoned Service advisor, and we are lucky to have her here with us. We will make sure she hears of your kind words. Thank you so much for choosing Napleton's Volkswagen of Sanford as your first choice for service! Have a happy and safe new year!

December 11, 2020

I went to the dealership today to get an appointment to get a light bulb changed. The gentleman in the service department offered to get me in soon if I wanted to wait. At the completion of the service whe More

by Debra S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Bliss
Dec 16, 2020 -

Napleton's Volkswagen of Sanford responded

Hi Debra! Thank you so much for sharing your recent Service visit with us, with this glowing review! We are thrilled that our department took great care of you, and provided you with the level of customer service we strive to give all of our guests! We appreciate you trusting us to take care of your car, and keep it running smoothly! Thank you for your business and support! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful holiday season and be well.

December 10, 2020

Danielle was most courteous and helpful throughout the entire time I was at the service area. She also explained about the car wash service and gave me directions too. More

by Anji Patel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 12, 2020 -

Napleton's Volkswagen of Sanford responded

Hi Anji! We thank you for the wonderful review, and sharing your recent visit to our Service center! Danielle is an amazing asset to our Service team, and we will make sure to pass along the kind words as well. We thank you for choosing Napleton's to keep your car running smoothly! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 12, 2020

Service at this dealership is outstanding. As soon as you come in you’re greeted with a smile and taken care of. They give you updates on your car. And you get fast service. The team of associates are all ve More

by dioni9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxie Jones
Nov 15, 2020 -

Napleton's Volkswagen of Sanford responded

Thanks for sharing your recent service experience with us, Dioni9! We hope you continue to choose Napleton's Volkswagen of Sanford as your first choice for all your vehicle needs. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 01, 2020

Great place to get your car repaired, my service person was ROXANE and she meet me with a smile. When I told her what was wrong with my car she told me when it would be ready and she was right on about how More

by Patty J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROXANE
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