Napoli Kia

Needed My Hope Restored A previous experience with a dealership in Watertown, CT several years ago left me with ill feelings with dealing with any car dealership. Yet, the c A previous experience with a dealership in Watertown, CT several years ago left me with ill feelings with dealing with any car dealership. Yet, the car purchased from said dealership was no longer reliable. I was looking for a Honda CRV and after comparing prices from Honda dealerships in the area, Napoli Motors Indoor Car Lot offered the best CRV I could want for the reasonable price asked. Salesman Dave DeMatteo and his fellow sales partners and Napoli Motors staff are highly professional, courteous, and thorough. Please investigate for yourself. More

Auto sales Conroy was very professional and easy to work with. Service was great and his attention to detail was fantastic. Made my experience quick way and plea Conroy was very professional and easy to work with. Service was great and his attention to detail was fantastic. Made my experience quick way and pleasant! More

Auto sales Conroy is a wonderful salesman he was phenomenal with my son s'koi mason. He is very kind patient was very informative and knowledgeable. He wasn't ju Conroy is a wonderful salesman he was phenomenal with my son s'koi mason. He is very kind patient was very informative and knowledgeable. He wasn't just trying to sell us a car but lead us to one that best suited my sons needs. Once my son found a car that he liked Conroy gave us all the info we wanted including car fax and answered all of our questions. If your looking for a great salesman at Napoli's dealership see Conroy Johnson. My son and I had a wonderful experience at Napoli indoor kia. More

Auto Sales My Name is C Pickett. Conroy the sales consultant I worked with was awesome, I walked in and he was ready to help. Napoli got me into my car fast and My Name is C Pickett. Conroy the sales consultant I worked with was awesome, I walked in and he was ready to help. Napoli got me into my car fast and easy. I would definitely and will recommend Napoli to all my friends and family. Thanks Conroy for everything. More

Thumbs Up! A Kia Owner, I have been struggling with a problem with my rio for 6 months. Back and forth with insurance companies, collision services and Kia itsel A Kia Owner, I have been struggling with a problem with my rio for 6 months. Back and forth with insurance companies, collision services and Kia itself, each company pointing fingers at the other, with noone to take responsibility for a bad transmission problem. the car finally died and needed another new transmission (car is a 2013 with 14,000 miles). I filed a complaint with the CT insurance commission with no result. FINALLY, in true desperation, having been out of a car for 6 months, we came to Kia for, "just because no one else will help" assistance. Art Colley took charge, and reviewed several resolutions, showing alot of creative thinking. We had some imperatives; no additional loan, comparable car, etc.) Art worked with Adam and quickly came up with a very fair and pleasant solution. They put us in a new car which we actually like better!! It was fair all around. The friendly and expert service from Jennifer Powers, Art and Adam was outstanding. It was clear that they take their job personally and work well together and with their clients. As a customer service consultant for J.D. Power for 16 years, I can see why you are rated highly in service. It has been a pleasure working with you all, and you must know how universally expert your Napoli staff is. the delight factor comes with their friendliness, creativity and personality. Thumbs up and we'll be back and recommend Napoli to many. thanks, Christin O'Neill More

Easy, peasy!!!! Dave DiMatteo and the team at Napoli Indoor KIA went above and beyond to get me into my 2016 KIA Forte at an affordable price while managing to keep m Dave DiMatteo and the team at Napoli Indoor KIA went above and beyond to get me into my 2016 KIA Forte at an affordable price while managing to keep my stress level down! I couldn't be happier with the way my situation was handled and I never felt pressured at all. Thank you!!!! More

Flawless purchase Customer service is exceptional, sales and financing painless, this is my third Kia, 1) Rondo 75,000 miles, 2) Optima Hybrid, 98,000 miles and now Sor Customer service is exceptional, sales and financing painless, this is my third Kia, 1) Rondo 75,000 miles, 2) Optima Hybrid, 98,000 miles and now Sorento V6, AWD is my favorite to date , seamless power, solid construction, 3 rows of seating and best of all I am currently averaging 27 mpg, I have gotten it 31 mpg, I drive 23,000 miles in the average, cheers, John F Santa, Santa Fuel, Equipment Specialist More

Excellent Dave Dimattio was great to work with! I feel like he really went above and beyond for me to get me in a car I was really happy with! He made the proce Dave Dimattio was great to work with! I feel like he really went above and beyond for me to get me in a car I was really happy with! He made the process so much less stressful than I though it would be! Thanks Dave!!! You were awesome! More

Great experience! Helpful friendly service as soon as I walked through the door. Dave DiMatteo has been incredibly patient and attentive. I was looking for a very spe Helpful friendly service as soon as I walked through the door. Dave DiMatteo has been incredibly patient and attentive. I was looking for a very specific vehicle and price range, and he has given me the time needed to find the right one. A+ dealer and salesperson! Thanks Dave! More

So Happy David DiMatteo, Sales Consultant at Napoli Kia, took care of all my KIA needs. My Husband and I went in to buy two Kia Sportage'. I had called ahead David DiMatteo, Sales Consultant at Napoli Kia, took care of all my KIA needs. My Husband and I went in to buy two Kia Sportage'. I had called ahead a week to explain exactly what I wanted in a Sportage. They located my new Sportage and had it set in the Showroom for me when I arrived. Great Service !! Great Deal !! Great Everything !!! More