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Napoli Kia

Milford, CT

4.6
3,254 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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241 Boston Post Rd

Milford, CT

06460

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Showing 2,653 service reviews

October 24, 2026

You never add brake oil and anti-Freeze when I do the oil change No brake fluid and no anti-freeze More

by sergejuni1984
Recommend Dealer
No
Employees Worked With
Berit Ostensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berit Ostensen
October 24, 2026

They did a great job did all the work in the time allotted than you More

by JAM479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2026

Everything was great. Courtney is the best. I found the service to be friendly, clear, and smooth. More

by MAJORIEBROWN1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2026

So far I,m very please Courtney been very helpful Hopefully we can still receive the same service in the future. More

by jrenebell47
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Esposito
October 23, 2026

Excellent. She got me in and out as quick as possible. And kept me aware of everything going on More

by Mtpiombino
Recommend Dealer
Yes
Employees Worked With
Berit Ostensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berit Ostensen
October 23, 2026

Marissa was fabulous and attentive. Made the whole experience fantastic definitely will be returning again!!! More

by stephenradziewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2026

I had a good experience but the I felt service cost is little higher compared to other kia service centers. More

by gchaitanya2022
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Kleiner
October 22, 2026

Everyone is extremely helpful and very nice. Everything is always so clean. Service makes it so easy to set up appointments that are most convenient for me in a timely matter. More

by avdrotos5
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
October 22, 2026

Overall positive Long wait for an appointment EV9 tires do not last long and are expensive Wait time for key replacement was not communicated More

by maxdb99
Recommend Dealer
Yes
October 22, 2026

I had a nice experience at the dealership. The service advisor was very knowledgeable and friendly More

by TERESADINGLE30
Recommend Dealer
Yes
Employees Worked With
Berit Ostensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berit Ostensen
1
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