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Napoli Kia
Milford, CT
2,974 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,409 service reviews
July 17, 2026
I have been going to Napoli KIA for quite a while. Honestly, you will not find a better team of service advisors anywhere else.. everyone provides and outstanding services from beginning to end. Most Honestly, you will not find a better team of service advisors anywhere else.. everyone provides and outstanding services from beginning to end. Most of the time, my service advisor is Berit Ostensen . She provides an outstanding service, she is friendly, professional, extremely knowledgeable and treat you with kindness and respect. The service department and the team of advisors are just awesome. All of them are wonderful people, so you will not be disappointed by choosing them to take care of your car. More
by ac
Verified Customer
July 17, 2026
Oil change took 2 hours and only came for an oil change and did more with the car than I asked for and did more with the car than I asked for More
by jaybook45
July 16, 2026
Was very polite and made me feel comfortable in the customer lounge..Hard worker and very knowledgeable and friendly customer lounge..Hard worker and very knowledgeable and friendly More
by Henry Poindexter 77
Employees Worked With
July 16, 2026
Their service was prompt and they kept us informed Courtney kept us informed by text, the car was clean and the service department got things done in a timely fashion Courtney kept us informed by text, the car was clean and the service department got things done in a timely fashion More
by DEBRAGWAYNE
July 16, 2026
I was taken immediately and sat in the waiting room while my car was serviced. Jennifer said it would take 1 1/2 hrs and was right on with her estimate my car was serviced. Jennifer said it would take 1 1/2 hrs and was right on with her estimate More
by DEBRAGWAYNE
July 16, 2026
Always professional and thorough My experience has always been positive. Marissa is always professional and thorough. she has excellent communication skills which make her a joy to work with. I trust her whi been positive. Marissa is always professional and thorough. she has excellent communication skills which make her a joy to work with. I trust her which is important to me. More
by SWANKYSHE1
July 16, 2026
This dealership has been great. They are quick and they communicate very well. I enjoy seeing the videos of the mechanics working on my car. It really shows what they’re doing. They are quick and they communicate very well. I enjoy seeing the videos of the mechanics working on my car. It really shows what they’re doing. More
by Lexipivarnik
July 15, 2026
Professional and taking care of business I had and issue they fixed it and had me in a rental car until I received my car they fixed it and had me in a rental car until I received my car More
by sdenard9999
July 15, 2026
Service was good. I just feel like the pricing is a lot Too expensive Much to high I just feel like the pricing is a lot Too expensive Much to high More
by JOEBRANCO1968
July 15, 2026
Only place I will go They are outstanding for start to finish highly recommended Awesome finish highly recommended Awesome More
by Moyher0625
