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Napoli Kia

Milford, CT

4.6
3,076 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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241 Boston Post Rd

Milford, CT

06460

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Showing 3,076 reviews

December 23, 2021

Every time I come service is quick and everyone is always polite to me. Call me by name and make it personal. This was my first time having a car note and I’m so glad I came here for the experience 😊 More

by ROBIN.BURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2021 -

Napoli Kia responded

Thank you for the kind words for our service department, Robin! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

December 22, 2021

Very timely, friendly and efficient. Always great, Very timely, friendly and efficient. Always great, thorough service and appointments are timely as well More

by joanallen45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Napoli Kia responded

Joan, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Kia. Scott Haverl General Manager

December 22, 2021

I go for oil changes, everyone is always nice, they check everything to make sure car is safe More

by ccrazielady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Napoli Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Napoli Kia, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

December 20, 2021

A Very helpful team who will go the extra mile, I will always recommend Napoli Kia More

by Jtdepascale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Napoli Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

December 18, 2021

Efficient and friendly service. Accommodating to date and time of customer needs. Will continue as a customer More

by Edziok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira Osu
Dec 18, 2021 -

Napoli Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

December 18, 2021

Always helpful and review everything. Staff is very friendly and the service is done quick. More

by RUMBLEDOLL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Napoli Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

December 17, 2021

The people at Napoli's service department are beyond great. They take of my car like it's their own. From the moment I arrive they are attentive. They keep me informed and the car is ready when they More

by pekardaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Iribarren
Dec 18, 2021 -

Napoli Kia responded

It's great to hear that our service department was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Napoli Kia! Scott Haverl General Manager

December 16, 2021

David was very helpful. Explained everything about the car. Was not pushy let me take my time. Explained everything about the car, More

by Pamelak2145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Napoli Kia responded

Pamela, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dave delivered such a great experience! Scott Haverl General Manager

December 15, 2021

This was my first visit to the service department for my Telluride. The staff was friendly and efficient. I was greeted immediately and the service was performed in a very timely manner. More

by Erin.rizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Napoli Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

December 15, 2021

Seamless no pressure great buying experience would recommend to anyone Alex the salesman was fantastic also More

by david.sierman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Iribarren
Dec 16, 2021 -

Napoli Kia responded

Thanks for your feedback on your recent visit to Napoli Kia. I'm glad to hear that Alex and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Scott Haverl General Manager

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