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Napoli Kia
Milford, CT
1,928 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,928 reviews
April 26, 2025
Good and fast service, waiting area is comfortable with nice coffee for free, service lady is very nice talk to you. nice coffee for free, service lady is very nice talk to you. More
by CHKQUAN
Verified Customer
April 26, 2025
I purchased a car from them over a week ago and they still haven’t been able to locate the second set of keys. They are Lexus keys and they cost a lot of money to have the made . I have made several req still haven’t been able to locate the second set of keys. They are Lexus keys and they cost a lot of money to have the made . I have made several requests, but no one has gotten back to me. it is too bad because I really like the sales person that I dealt with. His name is John and he is a good guy, but I wish he would get back to me about the keys. More
by Jack
Employees Worked With
John
April 25, 2025
Jennifer is amazing! Just an oil change BUT the service tech rumbled thru the glove box and left a mess 😱 What was he looking for? Will still return because I need Satur Just an oil change BUT the service tech rumbled thru the glove box and left a mess 😱 What was he looking for? Will still return because I need Saturday appointments! More
by ksteinberg
Employees Worked With
April 25, 2025
Jen is always very pleasant to work with. She explains even to you. I always ask for her when my car is in gif service. She explains even to you. I always ask for her when my car is in gif service. More
by Nurseryp26
April 25, 2025
Very unprofessional , informed me that HE was only getting 180'for my car sale as if I cared . Car was given with a half tank of gas .. but i Seen him driving it AFTER i put a down payment getting 180'for my car sale as if I cared . Car was given with a half tank of gas .. but i Seen him driving it AFTER i put a down payment More
by kiarachen124
April 24, 2025
Lack of communication. Not returning phone calls. Neglecting customer concerns. Not empathetic and non-responsive Bad customer service Not returning phone calls. Neglecting customer concerns. Not empathetic and non-responsive Bad customer service More
by JIM.MIRON
Employees Worked With
Marissa
