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Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.5
2,642 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 2,642 reviews

February 19, 2026

Worst experience I've ever had ! !!! Transmission fluid leaking brought it back twice To fix it properly and we are STILL having fluid drain out of the transmission. Horrible job on s More

by Akmeglin
Recommend Dealer
No
Employees Worked With
Beret
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February 19, 2026

Amazing service , very communicative and made me feel comfortable knowing my Kia Carnival was in good hands . More

by Samanthamiranda831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 19, 2026

Very good. Finished quickly. Car was cleaned also. Really happy. Great communication. I recommend Napoli kia More

by NRENDE222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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February 19, 2026

Courteous and efficient I appreciate the video detailing the items serviced and inspected, thank you More

by Geibfamily
Recommend Dealer
Yes
Employees Worked With
Marissa
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February 19, 2026

It was an all-around excellent experience. I'm very happy I ended up going to Kia Napoli. More

by Ginacadillac638
Recommend Dealer
Yes
Employees Worked With
Dave Mike Berit all excellent!!!
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February 18, 2026

Jen was great with helping me by making sure our car was fixed in a timely manner. She was understanding and kind, i am very great full for all her help. Thanks again Jen.?? More

by Davis82
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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February 18, 2026

Part of my deal when I bought the car was 2 years free oil changes - yet service is unaware of that. Now I have to intervene. My car was done for 15 min or more before I called. (I watch using the photos More

by JEANTLEATHERMAN
Recommend Dealer
Yes
Employees Worked With
Berit.
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February 17, 2026

Exceptional on time service completed Jennifer gave details on servicing, next service timeframe and helpful More

by IRSHAD.777
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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February 17, 2026

Great I got there early and they took me right in for a oil change and even gave my car a wash More

by Geegee05
Recommend Dealer
Yes
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February 17, 2026

Jenn is always helpful and lovely! I truly enjoy working with her! Excellent customer service More

by TKICBAR
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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