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Napoli Kia

Milford, CT

4.5
1,418 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 1,418 reviews

April 12, 2024

Prompt efficient and courteous service from Jennifer and the transporter. I would not hesitate to return for service. More

by Rlmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Napoli Kia responded

We're glad to know that Jennifer and our team provided you with efficient, courteous service at Napoli Kia. Your positive feedback is much appreciated! We look forward to your next visit.

April 12, 2024

my recent experience getting a spare key made was fine, no issues and they checked out the vehicle. More

by MAURIZIOMDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Napoli Kia responded

Thank you for leaving us such a great review! The Napoli Kia team looks forward to assisting you again.

April 10, 2024

Very professional, service is on point, they communicated with me right thru the time my car was there! More

by Baldy.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
Apr 10, 2024 -

Napoli Kia responded

We're glad to know you appreciated our team's communication and professionalism! Thanks so much for the wonderful feedback, from all of us here at Napoli Kia!

April 10, 2024

Very professional. Keep me updated as to time. Clean customer area. Reasonable cost for service. More

by SAVAGE4BIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Napoli Kia responded

It's great to hear we've made a great impression! Thank you for choosing Napoli Kia!

April 09, 2024

Kia Did a Wonderful Job Replacing My 2013 Optima Kia Engine & Manifold. it Took 4 days n a wake up lol … Excellent Maintenance…. More

by quisedagod7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COURTNEY at Napoli Kia In Milford In The service department
Apr 10, 2024 -

Napoli Kia responded

We're glad to know you had a great experience with our maintenance team at Napoli Kia! Thanks for trusting us with your 2013 Optima. Safe and happy driving!

April 06, 2024

Service area is clean. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. More

by Skyvan7@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Napoli Kia responded

We're delighted to know you found our service area clean and comfortable at Napoli Kia. Our team always aims for professional, friendly service and it's great to hear we hit the mark!

April 02, 2024

Best Sales Person I've ever encountered! Enjoys job, cares about customers & their satisfaction. Thorough, informative, accommodating, attentive. Listen to me/addressed all concerns. Great More

by cpswl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dimatteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Napoli Kia responded

We're delighted to know you had such a positive experience with our sales team at Napoli Kia! We strive for customer satisfaction and it's great to see that reflected in your visit. Thanks for recommending us, we truly appreciate it!

March 29, 2024

I had a great visit w/service dept Jennifer handled all my needs as professional as possible! My Kia was fixed 100% and Jen was absolutely helpful kind and Informative! Thank you Napoli KIA! More

by Thomaskeszler
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Napoli Kia responded

Thomas, we're delighted to know Jennifer and our service team at Napoli Kia were able to assist you with your Kia needs. Thank you for choosing us! We'll see you next time. Safe travels!

March 26, 2024

Excellent n professional team work n every department real clean Work be done on time. More

by ANA.CONCEPCION2000
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
Mar 27, 2024 -

Napoli Kia responded

Hi Ana! Thank you for leaving us this five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

March 18, 2024

Been three months and i am yet to receive a refund. They don't answer your calls or reply back to voice mail big time cheaters!! More

by gr9414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Dimatteo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
1.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Osu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
1.0
This rating includes all reviews, with more weight given to recent reviews.