Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Kia
Milford, CT
2,806 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,806 reviews
April 18, 2026
I went in for an oil change and a recall for the emissions thing and it took only one and a half hours when I was quoted two hours. Everyone was great! Great customer service! emissions thing and it took only one and a half hours when I was quoted two hours. Everyone was great! Great customer service! More
by Cyndee
Verified CustomerEmployees Worked With
Don't remember her name.
April 18, 2026
Everything was fine online and car was ready when I was told it would be told it would be More
by JABANKS49
April 18, 2026
Attentive, appreciate that I wasn't tried to sell services I didn't want, smooth operation in the service department. services I didn't want, smooth operation in the service department. More
by dlagu67
April 17, 2026
Your company did a great job on replacing my son's motor in his car. Service department was excellent and getting back to me in a timely manner. Look forward to doing a more business to your company. in his car. Service department was excellent and getting back to me in a timely manner. Look forward to doing a more business to your company. More
by DARYLEPATAKY
April 17, 2026
It was good experience, she was kind & professional It was good experience, she was kind & professional. She when over the paperwork with & made sure i understood everything. was good experience, she was kind & professional. She when over the paperwork with & made sure i understood everything. More
by ODINSETH03
April 16, 2026
Was a recall, wasn't charged anything for it. Jennifer was respectful and fast. I also appreciate that I wasn't pressured into any service I didn't want or afford at this time. All in all a very Jennifer was respectful and fast. I also appreciate that I wasn't pressured into any service I didn't want or afford at this time. All in all a very pleasant experience. More
by dlagu67
