Napoli Kia
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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First of all I have NO IDEA who Mike Haverl is. NEVER met the guy! We dealt with Joe and he was awesome! However the way things were handled with the dealership was very unprofessional. Between the NEVER met the guy! We dealt with Joe and he was awesome! However the way things were handled with the dealership was very unprofessional. Between the paperwork and the lies that were told about fixing things on the car. Our time was wasted multiple times having to go BACK to Milford because things were not done properly and they in fact LIED to my husband about even doing it! The mechanic looked him dead in the face and told him the seals were replaced as the car was leaking fluid out of the car leaving puddles everywhere! Not to mention that the car was filled with trash when we bought it- absolutely disgusting! Extremely disappointing. And again, I am not sure who this Mike person is and WHY on earth he is associated with this experience. But Joe was very kind and helpful. The rest of the experience was complete trash! More
Quick,knowledgeable reliable and friendly. The staff is friendly and trustworthy. Easy to talk to. They pay attention to what I hade to say. They offered coffee or any thing als to comfort me. The staff is friendly and trustworthy. Easy to talk to. They pay attention to what I hade to say. They offered coffee or any thing als to comfort me. Thank you. More
Prompt service. Kept me informed throughout the process She was knowledgeable and very professional I recommend her and your service in the future Kept me informed throughout the process She was knowledgeable and very professional I recommend her and your service in the future More
Marissa was very friendly and helpful. Visit went smoothly! Marissa was very friendly and helpful! Visit went smoothly and I felt that all my concerns were addressed Visit went smoothly! Marissa was very friendly and helpful! Visit went smoothly and I felt that all my concerns were addressed More
My 1st impression was hopefully but final results was 0, can't blame customer service rep or manager so have to blame Kia dealership and was still charged the diagnostic even though it was for the recall an can't blame customer service rep or manager so have to blame Kia dealership and was still charged the diagnostic even though it was for the recall and the diagnostic gave no detailed info of the engine problem so I give Kia 1 out of 10, not good More
He was good professional tried to help us go all out to get our cash so we can buy the car and when there's problems he's there and doing what he has to do I would go to him again whenever I decide to get get our cash so we can buy the car and when there's problems he's there and doing what he has to do I would go to him again whenever I decide to get another car he'd be my go to guy More



