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Napoli Kia
Milford, CT
2,644 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,644 reviews
Verified Customer
February 04, 2026
Denis was extremely helpful in helping us with our vehicle choice. He went above and beyond to make us happy. vehicle choice. He went above and beyond to make us happy. More
by cdeloge
February 04, 2026
Courtney was very understanding and accommodating. I was more than 20 minutes late for my scheduled appointment in which she and the technician honored. The technician even stayed over late to service I was more than 20 minutes late for my scheduled appointment in which she and the technician honored. The technician even stayed over late to service my vehicle. Courtney is extremely professional and explains current next steps thoroughly. She's a definition of service excellence. Thank you. More
by CTDJ1272
Employees Worked With
Courtney Esposito
February 02, 2026
Not a great experience. I am calling the Dealership tomorrow. Took too long and didn't replace air in two of my tires, esp when I brought this to the attention of the one ch I am calling the Dealership tomorrow. Took too long and didn't replace air in two of my tires, esp when I brought this to the attention of the one checking me in More
by CAROLYNSKIBA
Employees Worked With
Don't recall...
January 31, 2026
Jennifer was wonderful! She listened to my concerns and they were remedied. The service department as a whole was wonderful! I especially appreciated the video I received sh She listened to my concerns and they were remedied. The service department as a whole was wonderful! I especially appreciated the video I received showing the inspection! More
by dem9311
January 31, 2026
I'll be back when it's time to buy another car A lot of nice used vehicles for sale and I talked with Warren the sales associate very professional and helpful nice used vehicles for sale and I talked with Warren the sales associate very professional and helpful More
by wpalmisano51
Employees Worked With
BERIT made sure everything was done, she was very professional and answered any questions that I had
