1,594 Reviews of Napoli Indoor Kia - Service Center
All went great Staff were very helpful and the waiting area was good Took them less time than expected and I was sent videos of my vehicle during the maintenance area was good Took them less time than expected and I was sent videos of my vehicle during the maintenance More
Accommodating, caring,dependable,excellent,amazing,respectful,reliable,divine,fab,friendly, loving,attentive,mindful,baronial, and generous caring,dependable,excellent,amazing,respectful,reliable,divine,fab,friendly, loving,attentive,mindful,baronial, and generous More
Thank God I had enrolled in the extended warranty program! Also shout-out to Marissa for taking good care of me . program! Also shout-out to Marissa for taking good care of me . More
Quick and efficient. Staff was very friendly and helpful. Process was very easy and they went above and beyond Staff was very friendly and helpful. Process was very easy and they went above and beyond More
The service was so quick and easy. I dropped my car off and had a call within a couple hours to come get it. Did not cost a thing either which is great. They bought parts for a recall I dropped my car off and had a call within a couple hours to come get it. Did not cost a thing either which is great. They bought parts for a recall and helped me with that too. Great dealership and good customer service. More
Arrived on time for my appointment and waited for over an hour for an oil change. Was not kept up to date on an ETA. Only received a text message try to upsell me on products. Also, the cost of an oil chan hour for an oil change. Was not kept up to date on an ETA. Only received a text message try to upsell me on products. Also, the cost of an oil change was the highest I have ever been charged. More
Fine Timely efficient courteous I have no complaints. The job was done well. Thank you The job was done well. Thank you More
Oil change, tire rotation, and inspection went well. Great customer service staff. Thanks for the service. Great customer service staff. Thanks for the service. More
Marissa was an absolute pleasure to work with. She helped deal with a failed Kia Sorento engine and getting me approved for the replacement. She helped deal with a failed Kia Sorento engine and getting me approved for the replacement. More
Napoli Kia consistently exceeds expectations and offers quality customer service. The pricing is fair, the location is wonderful and their service is great. quality customer service. The pricing is fair, the location is wonderful and their service is great. More