Napoli Indoor Kia - Service Center

Jennifer is amazing! Just an oil change BUT the service tech rumbled thru the glove box and left a mess 😱 What was he looking for? Will still return because I need Satur Just an oil change BUT the service tech rumbled thru the glove box and left a mess 😱 What was he looking for? Will still return because I need Saturday appointments! More

Everybody that was in the store was nice the guy that helped us out was nice he asked if we needed anything to drink. helped us out was nice he asked if we needed anything to drink. More

Jen is always very pleasant to work with. She explains even to you. I always ask for her when my car is in gif service. She explains even to you. I always ask for her when my car is in gif service. More

Friendly. Easy to work with. Informative The video of the service was a first and a nice touch Easy to work with. Informative The video of the service was a first and a nice touch More

Good services Good customer service Good comunication and fast service All right Correct Okay Yes fast service All right Correct Okay Yes More

They gave me an appointment that was good for me and they were on time and very friendly. were on time and very friendly. More

Lack of communication. Not returning phone calls. Neglecting customer concerns. Not empathetic and non-responsive Bad customer service Not returning phone calls. Neglecting customer concerns. Not empathetic and non-responsive Bad customer service More

I’m so please with everything was done in my vehicle thank you very much thank you very much More

Very clean , staff was polite and friendly . I was most happy with the speedy service I was most happy with the speedy service More

The service advices were great. The only thing I did not like was that whoever did my oil change left the front of my vehicle all dirty, but besides that everything else was fine. The only thing I did not like was that whoever did my oil change left the front of my vehicle all dirty, but besides that everything else was fine. More