Napoli Indoor Kia - Service Center

Worked with Omar and he kept me informed about any service my Optima needed. Very courteous, professional, and prompt. I purchased my car here and have always returned for service. Very satisfied. service my Optima needed. Very courteous, professional, and prompt. I purchased my car here and have always returned for service. Very satisfied. More

Service appointment was fast. Customer service was great and friendly. Oil change price was fair. and friendly. Oil change price was fair. More

Any time I have gone for service at Kia since purchasing the vehicle, I have been treated with the utmost respect and services rendered have been of utmost quality. All the associates are polite and knowled the vehicle, I have been treated with the utmost respect and services rendered have been of utmost quality. All the associates are polite and knowledgeable of what my car has needed. I have never felt taken advantage of. And although the prices are high sometimes, many times k have been given a great deal. I’m very happy taking my car there. More

I was charged $159 for a diagnostic that was completely wrong. They said I needed a new turbo booster for $4,000 but I just needed a part for it that will be around $900 installed wrong. They said I needed a new turbo booster for $4,000 but I just needed a part for it that will be around $900 installed More

Service is great, staff is professional and friendly!!! They are quick to schedule you and keep you updated on the progress of your vehicle. They are quick to schedule you and keep you updated on the progress of your vehicle. More

Excellent customer service. I’m really glad I found this dealership as I bought my Kia in Massachusetts and the Milford dealership is close to my house! I’ve been very pleased coming here:) dealership as I bought my Kia in Massachusetts and the Milford dealership is close to my house! I’ve been very pleased coming here:) More

Arrived on time for my appointment and was greeted by a friendly service rep that verified the service required. Instructed me to relax in comfortable lounge while service was done. The service was comple friendly service rep that verified the service required. Instructed me to relax in comfortable lounge while service was done. The service was completed in a prompt and professional manner. More

Very Professional, friendly, clean waiting area and Jennifer at the front desk was very polite and accommodating. Jennifer at the front desk was very polite and accommodating. More

Omar was extremely helpful, very professional, made the process smooth. Now, I’ll be coming back for All my services. process smooth. Now, I’ll be coming back for All my services. More

The labor cost was EXTREMELY expensive vs the cost of the parts and it o ly took them an hour to do the service and I was charged the fee to put the car on the system to see whats wrong. The kia near me if parts and it o ly took them an hour to do the service and I was charged the fee to put the car on the system to see whats wrong. The kia near me if they find something they waive that fee since I'm paying to fix whatever is wrong More