1,507 Reviews of Napoli Indoor Kia - Service Center
Great customer service! Always very helpful and answers all and any questions you may have Always very helpful and answers all and any questions you may have More
Very friendly and courteous staff. Service was fast and waiting area was very accommodating. My experience was very positive. Service was fast and waiting area was very accommodating. My experience was very positive. More
I was able to get an appointment right away. Jen was super nice and knowledgeable. The estimate was accurate. Great experience!! Jen was super nice and knowledgeable. The estimate was accurate. Great experience!! More
Yeah, the dealership is great. Good service but xxxx $100 for an oil change. What the xxxx Good service but xxxx $100 for an oil change. What the xxxx More
Nice customer service Friendly Good energy They really help u get a vehicle that u will love really help u get a vehicle that u will love More
The service center solved the issue regarding the engine light indicator by changing the oil. They did not charge me for oil change which is appreciated. My issue is that service department and sales do not light indicator by changing the oil. They did not charge me for oil change which is appreciated. My issue is that service department and sales do not communicate or are intentionally misleading me. I have an issue with my vehicle that was supposed to be taken care of by the dealership, however because I didn’t get it in writing from sales, service wants to charge me for an issue that was prevalent at purchase. More
Service was easy and painless Jen was great took care of oil change that was scheduled promptly. oil change that was scheduled promptly. More
Scheduled appointment a week in advance for a recall. Show up for appointment and the parts weren’t available for the recall. Now need to bring the vehicle back for a second appointment. Parts should hav Show up for appointment and the parts weren’t available for the recall. Now need to bring the vehicle back for a second appointment. Parts should have been ready for initial appointment. Was only offered excuses instead of attempting to rectify the situation. And they still held the car for 2 hours just to be told that they didn’t have the parts. More
Professional, welcoming, proactive from the start of my arrival to picking up my car after it’s service arrival to picking up my car after it’s service More