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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,592 Reviews

1,592 Reviews of Napoli Indoor Kia - Service Center

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March 26, 2025

Cool car show It was like being in a car show with so many types & years More

by shanoby1976
Recommend Dealer
Yes
Employees Worked With
Services
March 25, 2025

The service department was prompt and courteous and I love that they under promise and over deliver! More

by Bosox04kd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit
March 24, 2025

The customer service is always very pleasant professional and quick. The work is very thorough and I appreciate the videos they send while they are working on my vehicle. More

by DerekDell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I have always had great service at Napoli Kia and they continued their great reputation during my last visit More

by Babsi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
March 22, 2025

This dealership sucks . I paid over 1300 to get my car fixed for me to drive and have to take it back 3 hours later. It’s been 4 days and I still didn’t hear nothing back. A More

by kiahj518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Iribarren
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Team was very professional and helpful. Unfortunately my concerns couldn't be resolved but I feel they handled best they could. More

by robertlburrusjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Great service awesome communication and good pricing video on text messages were good and thank you More

by javyramirez0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marrissa
March 22, 2025

All the employees were very knowledgeable and professional They explained everything in detail and made me aware of what upcoming service will be required More

by CEDRONEJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I appreciate Jennifer . . and Napoli service Thank you very much .. awesome job !!! Will come back for service !! Thanks !!! More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I had a great service. Very professional. They know what should be done for the car. More

by akua0330
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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