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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,513 Reviews

1,513 Reviews of Napoli Indoor Kia - Service Center

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January 21, 2025

I took my car in for the 60K mile service interval. It was simple to schedule on-line, the dealer personnel were thorough and friendly. I got a nice video of the service tech explaining what he had do More

by mbekech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berit
January 21, 2025

A quick service was rendered. Very polite staff. Well organized premises. I highly recommend this dealership. More

by coponadu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ostensen Berit
January 21, 2025

I been with them for 5 years so far no complaints until todaythank god good service More

by VIDROANTONIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Work performed as expected. There is one item I need to mention. I pride myself on keeping my car clean and shiny. When I got home from service, I noticed to my dismay, grea More

by gashe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Esposito, 5 stars
January 18, 2025

They did a pretty good job but could have informed me more on what was going on with my car a little more but overall service was excellent the service rep was good at what she did but I'm satisfied with More

by JEROME.GODWIN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
January 18, 2025

They were helpful and the customer service was topnotch, but i didn't get the paperwork for the updates done,so I am not really sure what was done. More

by TRIPLEOLUWA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

I Care not to speak on my opinion about the total service I received that wasn’t competed More

by Jba9921038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Why, you won’t read it or pay any attention to my comments. Please call me 203-803-0255 More

by bues.dave
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Another woman
January 17, 2025

This dealership is always quick, friendly and accommodating. There are many others I could go to but I choose Napoli over all of them. More

by Krmartins13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
January 17, 2025

We had a very good experience with Napoli Kia. Marissa, our service rep, was great to work with and the video from the technician was helpful. The repair and service went very well. More

by VIKIFA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
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