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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,516 Reviews

1,516 Reviews of Napoli Indoor Kia - Service Center

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January 11, 2025

Certainly wasn’t expecting a $470 bill for a 15,000mi general service appointment. One positive was that they said it would be about 2 hours and that was accurate. More

by Shannonknavarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

I was in Kia few times. Everything was good, polite and fast. Thank you so much. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Great service great customer service , The sales representatives are very professional and polite .they work with you. More

by ennio_28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sabia
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Jennifer is always kind and friendly and very attentive to her clients. She spends the time to make sure you understand everything and are satisfied before you leave. More

by DSEIX96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Very responsive and professional to costumers On time with appointments and repairs very courteous and pro More

by ann.boynton19500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Reps and tech were informative of my probem and were knowledgeable and polite. Thank you More

by ala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Clean, comfortable waiting area, and the service was done quickly and professionally within the time that they had promised. More

by ALISON.F.SULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Everyone was friendly and professional! They were also efficient. Much appreciated. I definitely plan to come back. More

by simi.j.singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Clean, efficient, professional. They provide a video overview and explanation of what they look for, correct or suggest for correction. More

by Marc Johnson-Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I will definitely recommend this place for major jobs but if you’re looking for something small, I would definitely not recommend. It took 2 1/2 hours to change 1 the headlight bulb that cost $90 More

by JUNESHABEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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