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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,564 Reviews

1,564 Reviews of Napoli Indoor Kia - Service Center

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May 16, 2025

Great experience, Jennifer in the service department made the process easy, kept me informed throughout the day. I love my fully electric EV6. More

by DREW47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

The service department is fantastic! We were traveling from New York to Provincetown, Mass when our. Low oil light on our 6 month old Kia Sportage came on. We pulled off at the nearest e More

by DEBACHS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Great service! ! I loved that they sent a video showing exactly what was being done to my car! Would definitely recommend! More

by Rochelle Jn Baptiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

The service is too expensive. It was 500 for filter change. That is way too much More

by CARVOISIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Always enjoy going there. Smooth transition from coming in, dropping off and waiting for car. More

by tikamimi111
Recommend Dealer
Yes
May 14, 2025

Always great service, easy to work with. Very nice team I would definitely recommend Napoli kia More

by RAMIREZT89
Recommend Dealer
Yes
Employees Worked With
Berit
May 14, 2025

Quick service and decent turn around time. Loved the video sent from initial diagnostic and explanation for services needed More

by almarisescribano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Always excellent service they took care of me quickly and efficiently also reviewed everything they did More

by arj13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Drop off easy and quick. Service was completed in 2.5 hrs. Enjoyed the courtesy ride home and return. More

by l.a.ambrogio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit
May 14, 2025

Overall it was a great experience for car maintenance, greeted by the ladies and the waiting room was quiet and clean. More

by xiangnanz
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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