1,653 Reviews of Napoli Indoor Kia - Service Center
Worst experience with service and repairs I've ever had. .. tech diagnosis was a timing chain puts one in cost 3600 dollars and the vehicle doesn't run... told I needed a motor but couldn't give me a reason. .. tech diagnosis was a timing chain puts one in cost 3600 dollars and the vehicle doesn't run... told I needed a motor but couldn't give me a reason...yet I have the service report that the vehicle ran for a half hour tech took for a ride and the chair blew again... wrong diagnosis and big bill for a junk car and incompetent diagnosis More
Usually I get a video walkthrough of the multipoint inspection. I didn’t, and I didn’t get any updates. Only came here because I got my car here and didn’t trust anyone else to do my alignment since I inspection. I didn’t, and I didn’t get any updates. Only came here because I got my car here and didn’t trust anyone else to do my alignment since I have driving assist and was told it would take 4 hours elsewhere. My car oil change, alignment and inspection took 3 hours. I got back the results of the alignment and one side is still red, but no one explained anything to me. Will continue to go to Firestone for my inspections and other maintenance. I also think I had a coupon for my oil change and forgot about it. Firestone would have automatically applied it for me without even asking. Everyone was nice but, service was mediocre. More
She was very professional and efficient. Ensure that my needs were addressed. Was very attentive and engaged: she asked detailed questions about the service process, the problems with the ca Ensure that my needs were addressed. Was very attentive and engaged: she asked detailed questions about the service process, the problems with the car, and the proposed solutions. She is very invested in understanding the mechanics of the situation. More
The first service on my new vehicle was performed in a timely and quality manner. timely and quality manner. More
Friendly, great and efficient service when Kia Napoli took care of my flat last week! took care of my flat last week! More