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Napoli Nissan

Milford, CT

Overview
Employees
Reviews
Vehicles
4.6
2,689 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,689 reviews

October 11, 2021

Service dept is the best great great great they will work with you to solve More

by BARBSMITH86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui
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Oct 12, 2021 -

Napoli Nissan responded

Barb, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 09, 2021

The cars we saw were within our price range and an unbeatable comparison to what we saw at other businesses. More

by laurelfleger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
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Oct 09, 2021 -

Napoli Nissan responded

Thank you, Laurel, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! Scott Haverl General Manager

October 08, 2021

Everything you do is perfect amazing thank you so much I love my new car More

by Manosmpax75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Napoli Nissan! Scott Haverl General Manager

October 08, 2021

Friendly, service done timely Good communication Easily Friendly, service done timely Good communication Easily to change Appointment time good emails and communication More

by IM89ROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

October 08, 2021

Service advisor Marissa Kleiner was great! Friendly and efficient. Service was timely and excellent. Very happy with Napoli Nissan in Milford! More

by efallon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
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Oct 09, 2021 -

Napoli Nissan responded

Thank you so much for your kind words for Marissa, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

October 08, 2021

Service is great and the people are pleasant to deal with. I won’t go by anywhere wlse. More

by CMAC2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Segui
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

October 07, 2021

Getting a appointment was no problem at all very good service it was a very good experence More

by cnellg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Kleiner
Report | Print
Oct 09, 2021 -

Napoli Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Napoli Nissan! Scott Haverl General Manager

October 06, 2021

Looks like you care about your customers more than my last dealer ford across the street More

by pine64wood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron "Stumpy" Fiorella
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Oct 07, 2021 -

Napoli Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Napoli Nissan, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

October 05, 2021

Solid service each timeThe wait was longer than I was Solid service each time The wait was longer than I was informed it would be More

by JOHNBARILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui, Marissa Kleiner
Report | Print
Oct 06, 2021 -

Napoli Nissan responded

John, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 05, 2021

Gave me an oil change that caused damage in my lease. Waiting to hear back from someone on replacements of the parts that were damaged More

by Njeridodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa Kleiner
Report | Print
Oct 21, 2021 -

Napoli Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

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