Napoli Nissan

Everyone was very kind everyone was very hard-working and then made the best experience for me great job everyone keep up the hard work thank you then made the best experience for me great job everyone keep up the hard work thank you More

They salespeople and managers that were involved in helping me get the car and deal I wanted were all very efficient and accommodating and I was able to get a deal and drive out with a new lease in 2 helping me get the car and deal I wanted were all very efficient and accommodating and I was able to get a deal and drive out with a new lease in 2 and one half hours. More

Dennis and Ashley were amazing! They made the process easy and stress free. It was refreshing to have such a great team to work with! Thank you for being awesome! easy and stress free. It was refreshing to have such a great team to work with! Thank you for being awesome! More

Pray you do not need your car serviced here or that you need to deal with management. They refused to complete a repair while my car was still under warranted. When I tried to speak to management, they ign need to deal with management. They refused to complete a repair while my car was still under warranted. When I tried to speak to management, they ignored messages I left for a week. When I went to speak with the manager in person, he spoke to me like I was an idiot. I have never felt so disrespected. Do not offer these people your business. More

Very displeased customer I originally gave Napoli a 5 Star review but I have since changed to 0 stars. When I originally went to Napoli I bought a 2015 Altima. This car had I originally gave Napoli a 5 Star review but I have since changed to 0 stars. When I originally went to Napoli I bought a 2015 Altima. This car had the same issue over and over, my salesman called me to say they would like to get me into another car due to these problems and they want happy customers. I appreciated that very much and went back and was put into a 2016 Maxima. Beautiful car. However, I realized that the front passenger speaker in door was damaged as well as the counsel had cracks and dents. Also, the car is presently there for bent rims! How are all these point checks done on these cars and they don’t find them???? I was still ok until today when my salesman texted me that his manager will not take care of the damage inside because it’s not a safety issue. First of all my Altima had no damage inside and I expected the same for this one or at least be honest and tell me. I would not have agreed to the purchase of this maxima if I had been aware of this damage. I still appreciate my salesman, Frank and also Manny and Jose in Service but I will no longer refer Napoli to anyone nor if I am in need of another car I will not be going to Napoli. So, I am put out yet again with another car By having to make arrangements to drop my car off. I was put out big time with the Altima, not my fault but let’s not keep this customer happy. Let’s hope the Maxima doesn’t start having issues like the Altima did because this time I will not take it so lightly. i even left a message for the owner to contact me but never once heard from him. I have absolutely no respect or trust in Napoli’s management or owners living up to their verbiage of keeping happy customers. As far as Frank, Manny and Jose , They have 5 Stars but not Napoli Nissan. Paula More

Great Experience Great experience over at Napoli Nissan. Went in just to browse and got out of there with a Pathfinder. Dwayne showed us some quality cars and was real Great experience over at Napoli Nissan. Went in just to browse and got out of there with a Pathfinder. Dwayne showed us some quality cars and was really easy to work with. I highly recommend this dealership. More

Shady sales tactics and horrible customer service Attempted to buy a used car from this dealership placed a down payment and everything we were told that the car would be ready the next day, we then g Attempted to buy a used car from this dealership placed a down payment and everything we were told that the car would be ready the next day, we then got a phone call saying it needed parts and it would be another day, after a few days of back and forth we were told they no longer want to sell the car for the agreed upon price. It required us making 2 more phone calls just to get them to refund us the deposit made on the car and it came with much attitude from the salesman "Ricky" , highly advise find a different dealer and if not definitely find another sales person More

Excellent I purchased a Acura ILX from Napoli six months ago. I was unhappy with the vehicle and I needed a bigger vehicle. I didn’t think would be able to trad I purchased a Acura ILX from Napoli six months ago. I was unhappy with the vehicle and I needed a bigger vehicle. I didn’t think would be able to trade in the car because the loan was new. I called the dealership and spoke with Ricky Mills. He walked me through the process and promised that Napoli can get me out my loan. I was pleasantly surprised to find out they were able to get me into a 2018 Nissan Maxima. I would recommend Ricky Mills and Napoli Nissan to anyone looking to purchase a new or pre owned vehicle. They exceeded my expectations. More

Worst place to get a car ,they run your credit so many time without telling you, I only received one key at the time of purchase when I went back they told me I would have to ,they run your credit so many time without telling you, I only received one key at the time of purchase when I went back they told me I would have to pay for another key.i would never get another car from this dealer. More

Excellent Sales Experience Salesman, Ashley Dimbo and Brad did their very best to get me the payments and vehicle I wanted. They went above and beyond and I will definitely reco Salesman, Ashley Dimbo and Brad did their very best to get me the payments and vehicle I wanted. They went above and beyond and I will definitely recommend and return for my next lease at Napoli. Thank you! Adriana Reyes More