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Napoli Nissan - Service Center

Milford, CT

4.5
1,523 Reviews

1,523 Reviews of Napoli Nissan - Service Center

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May 30, 2025

Good I gave a rating you don't need any additional information Just get a grip More

by STEPHENTTHRUSH
Recommend Dealer
Yes
Employees Worked With
Donald
May 30, 2025

My experience at the nissan dealership was excellent The people Who helped me at the dealership was excellent More

by jasonpetrie42
Recommend Dealer
Yes
May 29, 2025

It was a pleasure working with Gino and his service team. The customer service that I received was the best that I have experienced in a long time. He was patient with my decision making and understanding. I More

by stacey.mccoart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino and Bridgette
May 29, 2025

Our sales person Michael was easy to work with and made everything effortless. We had only one issue with the vehicle we purchased and that was handled quickly and efficiently. More

by MBUTT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Friendly, decent communication Found the cause of the issue, fixed it, then realized there was another issue and fixed that. It didn't really affect me because the repairs and rental were covered under m More

by Jeff G.
Recommend Dealer
Yes
Employees Worked With
Fernando
May 27, 2025

They charge a fee even though you have an extended warranty. If you bring your car for an air conditioner not working, they say you have to pay for the diagnostic test which is about $200. Many excuse More

by FRANKH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I have had my car for 6 years and I always allowed Nissan to service my car for everything. I loved Junior who worked in service because he always assured me that he would take care of any issues and he did. More

by TASHEWAMINICK
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
May 21, 2025

I had two appointments and ended up waiting multiple hours regardless. No loaner cars. No realistic timeframes More

by JBerez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 18, 2025

Good experience. They were very professional and know how to run a business. Thank you. More

by JOSEPHLAROCCO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Very nice dealership to buy a car at. Everyone is friendly and helpful.. all around pleasant experience! More

by NONE23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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