Napoli Nissan - Service Center

Napoli Kia of Milford was so accommodating . The staff was nice and attentive . I received an oil change and tire rotation. It was very fast and efficient was nice and attentive . I received an oil change and tire rotation. It was very fast and efficient More

Always a great experience everytime i go there.they are prompt,caring & very friendly.i am always asked am i ok and do i need anything. prompt,caring & very friendly.i am always asked am i ok and do i need anything. More

Great service over the phone and in person. Always very informative about wait times and service needs at the time of appointment or what could be scheduled for another time. informative about wait times and service needs at the time of appointment or what could be scheduled for another time. More

Kia Napoli serive department was the worse service I ever had. I waited 3 hours for a simple oil check. I had an appointment and when I arrived on time I was told the wait was going to be only an hour to an had. I waited 3 hours for a simple oil check. I had an appointment and when I arrived on time I was told the wait was going to be only an hour to an hour and 15 min yet it was much longer. They do not care about customer service never gave me an update on my car. And when I asked how much longer i was told 5 min when in reality I waited close 30 minutes after asking them. More

Communication was poor at Napoli. They didn't communicate my car needed to have a part ordered and it wouldn't be ready to pick up until the next day. The person who checked my car in didn't take any Covid r my car needed to have a part ordered and it wouldn't be ready to pick up until the next day. The person who checked my car in didn't take any Covid related safety precautions. This was my first time at Napoli and probably my last. my business didn't seem wanted or appreciated. More

Once again Napoli Kia exceeded my expectations when it came to servicing my Kia Soul. Frank and the whole crew did a great job. Two thumbs up came to servicing my Kia Soul. Frank and the whole crew did a great job. Two thumbs up More

Frank was awesome, great customer service he explained everything that was going on.It’s rare to see someone with passion in the service department. everything that was going on.It’s rare to see someone with passion in the service department. More

Had an oil change. Very speedy service. Gentleman who helped me was extremely nice! Would definitely recommend the service department! Online scheduling was very fast and easy helped me was extremely nice! Would definitely recommend the service department! Online scheduling was very fast and easy More

Mike Haverl was very helpful with his service direction and he explained all issues in detail so that I knew what to expect- Thank You# and he explained all issues in detail so that I knew what to expect- Thank You# More

Good service Very nice service person , gave me discount right away once she see that I was having trouble with other dealerships, I would recommend them any time. Very nice service person , gave me discount right away once she see that I was having trouble with other dealerships, I would recommend them any time. More