Frank Acampora

They helped me picked a good vehicle. However they lacked with customer service. The day I picked up my vehicle, they went out and got a car wash and put some gas in the car. I had to wai However they lacked with customer service. The day I picked up my vehicle, they went out and got a car wash and put some gas in the car. I had to wait about an hour while on my lunch break. Not sure why that wasn’t done before hand. The last dealership I felt with filled up the gas to full. This dealership barely got the gas to half. I’m not sure if they thought I wasn’t going to be to follow through with the deal. They also forgot to give me my documents that I’ve signed and I’m still waiting on how to pay for my first payment . Again the last dealership I dealt with gave me all that information and one seating I have to wait for all my documents in the mail. Not a great experience. More

by ERICA.GUTIERREZ.94 Verified Customer Verified Customer

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I used to buy cars from this place all the time, boy has it changed. I have never been so disappointed in buying a car in my life!! Ron was one of the rudest, most pompous people I have ever met! The car wa it changed. I have never been so disappointed in buying a car in my life!! Ron was one of the rudest, most pompous people I have ever met! The car was not cleaned or detailed. It has so many scratches and is disgusting inside and when people see the car, they were shocked that it was sold this way to me from a dealership. They put dirty brown floor mats in the car that did not even belong to this car. I had to order my own mats from Amazon because these ones smelled and were absolutely filthy and disgusting. I only received 1 car key and asked for a second to be made and Ron was absolutely rude about it and made me feel like a fool for even asking, you would think I didn’t pay for this car the way he treated me. What happened to customer service?!?! I had dealer plates on the car for well over a month and when I called for an update, I was spoken to like a child and the tone was extremely rude. I still haven’t received my title for this car. Ron is extremely pushy and rushes things. He did not take the time to check to make sure things were done correctly. I have never purchased a used car that was not detailed to make it look presentable, I paid cash for this car and it was for my son for his 16th Birthday, I wish I never stepped foot in Nissan Napoli and wish I purchased a car elsewhere and did not give them my businessI will never use Nissan Napoli again. Huge disappointment!l, they should be ashamed of themselves. More

by shanko1313 Verified Customer Verified Customer

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Seamless My experience was seamless and easy. There was no pressure and everything was fully explained There was no pressure and everything was fully explained More

by tobin.sarah627 Verified Customer Verified Customer

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Excellent people to deal with, Ron Valentino second to none I have and would buy here again Thanks Ron and the Napoli team none I have and would buy here again Thanks Ron and the Napoli team More

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Rikky Rating is also5 both Manager /salesman are the best kudos when it comes to buying Nissan go to Napoli Nissan kudos when it comes to buying Nissan go to Napoli Nissan More

by adiodisu1961 Verified Customer Verified Customer

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Ricky Mills worked diligently to find me the right vehicle We went to 3 different locations to finally find the right vehicle vehicle We went to 3 different locations to finally find the right vehicle More

by luzernelongley Verified Customer Verified Customer

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Efficient, friendly, knowledgeable Made everything easy to purchase vehicle. Timely and explained well n Courteous. to purchase vehicle. Timely and explained well n Courteous. More

by Ryan.connolly0 Verified Customer Verified Customer

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Very nice, professional, and personal experience. We really appreciated our car buying experience with Ricky and the whole Napoli Nissan team. We really appreciated our car buying experience with Ricky and the whole Napoli Nissan team. More

by CARL.EVENSTAD Verified Customer Verified Customer

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We have purchased or leased around 15 vehicles from Napoli and have never been disappointed. In fact, we came back from Tennessee to lease our latest vehicle. First rate dealership. Napoli and have never been disappointed. In fact, we came back from Tennessee to lease our latest vehicle. First rate dealership. More

by PGELDERMAN Verified Customer Verified Customer

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I gave Ricky Mills 100% and Napoli Nissan excellent five instead of five I give them a 10 instead of five I give them a 10 More

by joneshilda69 Verified Customer Verified Customer

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