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Napoli Nissan - Service Center

Milford, CT

4.6
1,507 Reviews
Call Service Center (203) 877-5141

1,507 Reviews of Napoli Nissan - Service Center

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March 07, 2024

Luis had a wonderful inviting smile on his face although I believe he was working alone. It was a quick drop off and he called me once my car was ready. More

by Deanna.rosario
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Mar 07, 2024 -

Napoli Nissan responded

Hi Deanna! We're glad to know that Luis was able to provide you with a great experience at Napoli Nissan. We appreciate your feedback and look forward to serving you again in the future!

March 07, 2024

Great attention and dedication. . thanks. ! Really appreciate what you do for the customer's satisfaction, just as expected ?? More

by ssteban75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Mar 08, 2024 -

Napoli Nissan responded

We're so glad to know you had a positive experience at Napoli Nissan! We always strive for customer satisfaction and we appreciate your kind words. Thank you for choosing us!

March 06, 2024

My experience with the service department was great the service advisor was awesome will recommend the dealership to family and friends More

by andrewleso306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Napoli Nissan responded

We're delighted to know that you had a great experience with our service team at Napoli Nissan! Your recommendation means a lot and we look forward to serving your family & friends in the future!

March 06, 2024

The service was great, Omar discussed areas that needed service, Very professional, I would definitely recommend to friends More

by GYMIJAM
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 06, 2024 -

Napoli Nissan responded

We're delighted to know you had a great experience with Omar at Napoli Nissan! Thanks for recommending us, we appreciate your support.

March 06, 2024

Professional, pleasant and efficient I can't believe I'm being harassed by AI Please just stop More

by ALISONMCKEEVER
Recommend Dealer
Yes
Report | Print
Mar 06, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

March 05, 2024

friendly and very good customer service I will recommend to friends liked the the attention to the costumer the way the helping the costumer More

by PALACIOADA67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Mar 05, 2024 -

Napoli Nissan responded

We appreciate your kind words about our customer service at Napoli Nissan! It's great to know you felt well taken care of. Thanks for recommending us to your friends, we're here if you need anything else in the future!

March 04, 2024

Good experience, very knowledgeable. Good experience, he was very knowledgeable and made me feel comfortable. More

by KANYIA21
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Mar 04, 2024 -

Napoli Nissan responded

Kanyia, we're glad to know you had a good experience at Napoli Nissan and felt comfortable with our knowledgeable team. We'll see you next time! Safe travels!

March 04, 2024

The experience was good. But I didn't notice until a day later that the sticker for the oil change wasn't changed. More

by YATSY123
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Mar 20, 2024 -

Napoli Nissan responded

Thank you for the review. We appreciate your feedback and will make sure it gets addressed with our team. Please feel free to contact me directly if you'd like us to get an updated sticker for you. Respectfully, Scott Haverl - General Manager - 203-877-5141

March 04, 2024

Efficient friendly I was able to schedule an appointment in under 24 hours for service. Omar was very friendly and efficient. Car was in and out in a day. More

by CTRN4HEALTH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Mar 04, 2024 -

Napoli Nissan responded

We're glad to know that you found our service efficient and friendly with Omar at Napoli Nissan. We look forward to serving you again! Safe travels!

March 04, 2024

My experience was very good. No problems or concerns What I said, says it all More

by Buzzy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Mar 04, 2024 -

Napoli Nissan responded

Thank you for the wonderful feedback about your recent visit here at Napoli Nissan! We appreciate your support and hope to see you again next time!

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