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Napoli Nissan - Service Center

Milford, CT

4.5
1,523 Reviews

1,523 Reviews of Napoli Nissan - Service Center

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October 19, 2023

I am very pleased with the service I receive at Napoli Nissan. My car's service is in good hands. More

by MARYOCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Napoli Nissan responded

This means so much to us, Mary! Thank you for trusting Napoli Nissan with your vehicle's care. We look forward to seeing you next time!

October 18, 2023

Very good with keeping on track and communication with what is happening with your vehicle More

by Sunrosehealing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Napoli Nissan responded

Thank you for your feedback! We take great pride in our commitment to keeping you informed and ensuring your vehicle is in the best possible condition. We understand how essential clear communication and timely updates are, and we're dedicated to delivering that for you at Napoli Nissan!

October 18, 2023

Omar was very professional helpful and friendly. We will be back for the next oil change. More

by HPAPPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Oct 18, 2023 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

October 18, 2023

They were courtesy and friendly while serving me as a customer. The service was quick and I was made knowledgeable about everything they were doing More

by tspearman84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Napoli Nissan responded

We're glad to know that you had a positive experience at Napoli Nissan. Our team always aims for quick and informative service. Thanks for the review!

October 14, 2023

There is nowhere else that I would ever buy a car from, or take my car to, for repairs or to be inspected. Each department knows their responsibilities and performs them perfectly. More

by LENBETH3304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Napoli Nissan responded

We're so glad to know that you trust our team at Napoli Nissan for all your car needs. It's great to see that each department has been able to assist you effectively and efficiently. Thanks for the stellar review!

October 13, 2023

Great service when Junior is there. Not from anyone else. He is super attentive and explains everything well More

by JENNPHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Napoli Nissan responded

Jenn, we're glad to know that Junior provided you with excellent service at Napoli Nissan. We appreciate your feedback and will pass along the kind words!

October 12, 2023

Great experience! I love that I walk in and Junior remembers my name. I feel welcome. great estimates on how long the work will take. Awesome communication and the More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Napoli Nissan responded

We're delighted to know that you had a great experience with Junior and our team at Napoli Nissan! It's wonderful to see how confident you felt driving your car after the work we performed. Safe travels on your trip to NYC, and thanks for sharing this review!

October 12, 2023

Very professional crew. One of the reason I have bought 4 car from you guys More

by Vfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Seguin, Josh farcia,
Oct 13, 2023 -

Napoli Nissan responded

Thank you for trusting Napoli Nissan with your loyal business! We're grateful for your support and look forward to working with you next time!

October 12, 2023

Luis did a great job explaining the condition of my front breaks. I had also explained how the A/C was not cooling my car. He had it checked and no visible problems could be seen. He explained they would More

by NRSYLVAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Napoli Nissan responded

We're glad to know Luis was able to assist you with your car issues at Napoli Nissan. We appreciate the feedback and look forward to helping you again in Spring! - Napoli Nissan

October 11, 2023

I can always count on Luis and Napoli to get the job done in a timely fashion and at a responsible price. I buy my vehicles at Napoli and service them here as well. I highly recommend Napoli service. More

by SHANALVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Napoli Nissan responded

It's great to know that Luis and the Napoli Nissan team have consistently provided you with timely and reasonably priced service. We appreciate your recommendation!

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