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Napoli Nissan - Service Center

Milford, CT

4.5
1,523 Reviews

1,523 Reviews of Napoli Nissan - Service Center

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September 19, 2023

Best dealer for my car for the past five years no complaints in that time More

by ACOLLAZO456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Napoli Nissan responded

Thank you for your confidence in Napoli Nissan, and for your business. We are grateful to have you as a customer!

September 19, 2023

Second time dealing with Luis. Always great and professional and goes above and beyond. Will be using Napoli for all service. More

by LarryC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Napoli Nissan responded

Hey Larry, thank you for the positive review! We're delighted to know that Luis provided you with such great service for the second time at Napoli Nissan. We look forward to seeing you again for all your future services! Safe travels!

September 19, 2023

Great service, pleasure to work with. Good communication and knowledgeable and extremely helpful. Nice having the same person when we bring the car in. More

by laurapoquette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Napoli Nissan responded

Hey Laura, thank you for the positive review! We're delighted to know you had a great service experience with our team at Napoli Nissan. We'll see you next time! Have a great day!

September 19, 2023

The dealership was nice, excellent service. I like Napoli Nissan dealer. I recommend this dealer.It’s my favorite. More

by CARMENVELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Napoli Nissan responded

Hey Carmen, thank you for the positive review! We're glad to know that Napoli Nissan provided you with an excellent service experience. We appreciate your recommendation and see you again! Safe travels!

September 18, 2023

Very helpful in fixing the issue with my car! And was flexible with my schedule More

by AFINDORAK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're pleased to have been able to help with your car issue and accommodate your service during your visit. We'll see you next time at Napoli Nissan! Safe travels!

September 16, 2023

Junior, was excellent handling our cars once again. Always explains the details so you can make an informed decision. It was a pleasure to be served by him. More

by PJEU23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Napoli Nissan responded

We're glad to know that Junior was able to assist you effectively at Napoli Nissan! It's important for us that our customers are well-informed. Thanks for your review and we look forward to serving you again in the future!

September 15, 2023

Your service, man and managers were very professional and helpful to me. I was very satisfied with their problem-solving and speediness. Thank you!!! More

by JOSEPHI0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geno.
Sep 18, 2023 -

Napoli Nissan responded

Joseph, we're glad to know our team at Napoli Nissan was able to assist you efficiently and professionally. Thanks for your positive feedback!

September 15, 2023

The Nissan dealership did a very nice job servicing my car. They explained everything that needed to be done and checked with me on the price prior to the service. There was a problem with my brakes they More

by Janicem0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Napoli Nissan responded

Janice, we're glad to know our team at Napoli Nissan was able to help with your brake issue and keep you informed throughout the process. We appreciate your feedback!

September 15, 2023

My dealings were with Omar. His customer service was outstanding. I also followed up on their recommendations. More

by JCONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 18, 2023 -

Napoli Nissan responded

We're delighted to know that you had an outstanding experience with Omar at Napoli Nissan. Thank you for following up on our recommendations and sharing your feedback!

September 15, 2023

Napoli’s service department’s management and staff are professional, knowledgeable and courteous. I recommend Napoli’s service department. More

by guitarlens44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 18, 2023 -

Napoli Nissan responded

We appreciate your recommendation and kind words about our service department at Napoli Nissan! Our team is always here to provide top-notch assistance. Thanks for sharing your experience with us!

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