Napoli Nissan - Service Center

I am a Nissan customer since in Milford past 8-10 years. . last time when I visited Nissan for another issue fix my charger cable stopped working I requested to fix this time but it was refused… Also deals a . last time when I visited Nissan for another issue fix my charger cable stopped working I requested to fix this time but it was refused… Also deals are not great like other nearby competitors for general service… also I had multiple visits in past 1 year to fix my heat but not fixed and already spent like $1000. This is frustrating.. More

Nissans service dept is on point, clean, and everyone is so friendly. Everyone treats you like family. so friendly. Everyone treats you like family. More

I had great customer service. Everything went well. I love it and Gino helped me got me in and out, and I was very satisfied. Everything went well. I love it and Gino helped me got me in and out, and I was very satisfied. More

My dealer was excellent. I always go to him when I buy a new car. I always go to him when I buy a new car. More

I have consistent fast and friendly service, since I bought my car 2 years ago. bought my car 2 years ago. More

The service consultant was very polite, but lacked follow up. I had to call several times. We went in for AC but when we arrived we said something just happened with transmission. They offered a transmissi up. I had to call several times. We went in for AC but when we arrived we said something just happened with transmission. They offered a transmission diagnostic, which was several hundred dollars, which we couldn’t afford. They did say no codes came up on the transmission which if you’re not a car person makes you think OK everything‘s fine. If they had excellent service & considered the customer and age of car, they would’ve suggested their technician take it for a ride to fully test the transmission, prior to a more extensive costly diagnosis and prior to putting in the $1600 AC. When we picked it up, the car was clearly not right, but we trusted the dealer. My son drove it or attempted to drive it on the highway and immediately had to get off the transmission was shot. They did offer a discount on a transmission but we really wanted them to take the compressor back and give us some kind of refund. Sadly we had to sell it for only $450! Really upset and disappointed. They could’ve absolutely done more & we would have bought a used car from them. Instead off to CarMax. I would not recommend the dealer at least not for seevice More

Fernando was great at taking care of everything I needed! 100% recommend for any needs! 100% recommend for any needs! More

All employees are very welcoming and friendly. Professional I’ll add. I won’t hesitate to call them. Professional I’ll add. I won’t hesitate to call them. More

I make appointment for oil change I wait for one hour. I pay $104 on my way home. I had to stop in the highway because my hood open he forgot to close when he do the oil change.that is the worst service I I pay $104 on my way home. I had to stop in the highway because my hood open he forgot to close when he do the oil change.that is the worst service I have. More

The service excellent and the staff was very professional. The work was timely done, overall satisfied and cost was affordable. professional. The work was timely done, overall satisfied and cost was affordable. More