Back

Napoli Nissan - Service Center

Milford, CT

4.5
1,539 Reviews

1,539 Reviews of Napoli Nissan - Service Center

Sort by
March 21, 2023

Dealership was great. Service dept very nice. Did not fix my problem $3000 later and I still have a cold start banging noise More

by KAR550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Napoli Nissan responded

I would appreciate the opportunity to make things right for you. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

March 21, 2023

From sales to service with finance in between, Napoli Nissan does not disappoint! I had an amazing experience . They were the perfect combination of professional and accommodating . I highly recommend sh More

by lomalley423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Napoli Nissan responded

Thank you for such a wonderful five-star review! We're so glad to have been part of your automotive journey and we look forward to assisting you again in the future! - Napoli Nissan

March 19, 2023

The dealership is fine. However took a long time for oil change. Hour 1/2 More

by ADAM.GAJEWSKI001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Napoli Nissan responded

We appreciate your patience and five-star rating, Adam! We hope you'll reach out to us if you have any concerns to share so we can address them! Thank you! - Napoli Nissan

March 18, 2023

It fine the assoc is always pleasant Jr. He is always nice to me and honest to me More

by HLONGOHARDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Napoli Nissan responded

Thank you for the wonderful review of Napoli Nissan! Junior & the team appreciate your support and look forward to seeing you again next time!

March 18, 2023

The service was good and the wait time wasnt bad customer service was good they kept you informed about your vehicle while they work on it. More

by Lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Napoli Nissan responded

Thank you for sharing your experience, Lorraine! We appreciate you trusting the Napoli Nissan team with your vehicle and hope we can be of service again in the future!

March 16, 2023

I have been bringing my car here for service for 7 years and everyone is extremely nice and knowledgeable. More

by ANDRADE0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your loyal business! We're grateful for all of your support over the past seven years and look forward to seeing you at your next visit. Take care!

March 15, 2023

Quick and easy service. I liked the video I received while waiting for my car showing the service person inspecting my actual car and explaining the work to be done. Excelle More

by ITSFORME46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Napoli Nissan responded

We're so glad we could make this a great experience for you! Thank you for trusting the Napoli Nissan team with your vehicle! We look forward to providing five-star care again next time!

March 15, 2023

Job well done thank you technicians mu vehicle is running smoothly. ND I APPRECIATE THE WHOLE TEAM More

by AILEEN_BESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Napoli Nissan responded

Thank you so much for leaving our whole team a five-star experience! We look forward to seeing you again! - Napoli Nissan

March 14, 2023

The service they offered was very excellent and I recommend them to everyone thank you for your service. More

by Henrypolanco78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Napoli Nissan responded

Thank you for recommending our team, Henry! -Napoli Nissan

March 14, 2023

They tried to tell me that I needed a new car when my 2015 is in perfectly good shape. Never going back here. More

by MEGFITZSIMOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
Mar 27, 2023 -

Napoli Nissan responded

Thank you for the review. I'm sorry to hear you didn't receive a better impression of our team. Please contact me directly if you'd like to discuss your experience in greater detail. Respectfully, Ruben Burgos - Service Mgr - 203-787-5850

...
87
...