Ron Valentino

I used to buy cars from this place all the time, boy has it changed. I have never been so disappointed in buying a car in my life!! Ron was one of the rudest, most pompous people I have ever met! The car wa it changed. I have never been so disappointed in buying a car in my life!! Ron was one of the rudest, most pompous people I have ever met! The car was not cleaned or detailed. It has so many scratches and is disgusting inside and when people see the car, they were shocked that it was sold this way to me from a dealership. They put dirty brown floor mats in the car that did not even belong to this car. I had to order my own mats from Amazon because these ones smelled and were absolutely filthy and disgusting. I only received 1 car key and asked for a second to be made and Ron was absolutely rude about it and made me feel like a fool for even asking, you would think I didn’t pay for this car the way he treated me. What happened to customer service?!?! I had dealer plates on the car for well over a month and when I called for an update, I was spoken to like a child and the tone was extremely rude. I still haven’t received my title for this car. Ron is extremely pushy and rushes things. He did not take the time to check to make sure things were done correctly. I have never purchased a used car that was not detailed to make it look presentable, I paid cash for this car and it was for my son for his 16th Birthday, I wish I never stepped foot in Nissan Napoli and wish I purchased a car elsewhere and did not give them my businessI will never use Nissan Napoli again. Huge disappointment!l, they should be ashamed of themselves. More

by shanko1313 Verified Customer Verified Customer

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Excellent people to deal with, Ron Valentino second to none I have and would buy here again Thanks Ron and the Napoli team none I have and would buy here again Thanks Ron and the Napoli team More

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Loved them very helpful and knowledgeable about the product and made it easy to purchase product and made it easy to purchase More

by K.haley1991 Verified Customer Verified Customer

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Ron was excellent everything went quickly and smoothly. All the guys in the dealership were very friendly and helpful. I had a great experience and got a phenomenal new car. All the guys in the dealership were very friendly and helpful. I had a great experience and got a phenomenal new car. More

by cporter1987 Verified Customer Verified Customer

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Enthusiatic knowledgable, Fantastic listener, extremely accomodatinring thorough, energetic, customer needs focused, respectful, easy to trust accomodatinring thorough, energetic, customer needs focused, respectful, easy to trust More

by STOOTHILL1 Verified Customer Verified Customer

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Ron Valentino was a pleasure to do business with, gave him the basics and he put me in the first vehicle I looked at without all the doublespeak and rigmarole which was what we were running into everywher him the basics and he put me in the first vehicle I looked at without all the doublespeak and rigmarole which was what we were running into everywhere else . The same can be said throughout the whole process. More

by socaltoct Verified Customer Verified Customer

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Ron made the whole process so easy and smooth! Such a great experience and great people! Such a great experience and great people! More

by samanthamarie392 Verified Customer Verified Customer

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Excellent sales and managers , excellent experience Everyone was kind and respectful, I appreciate that Everyone was kind and respectful, I appreciate that More

by Earrol Jaglal Verified Customer Verified Customer

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I was very happy with everything ty ! With my new car thank you once again With my new car thank you once again More

by DAVE339092 Verified Customer Verified Customer

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Leon was beyond wonderful, helpful and very kind and respectful. Napoli Nissan made car shopping a pleasant experience. respectful. Napoli Nissan made car shopping a pleasant experience. More

by berney54 Verified Customer Verified Customer

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