National Dodge Chrysler Jeep Ram
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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best salesman EVER When buying a new vehicle, all the functions are so different from car to car. This salesman, Chris Roush, took so much time in helping me discover al When buying a new vehicle, all the functions are so different from car to car. This salesman, Chris Roush, took so much time in helping me discover all the buttons/knobs/safety key features and everything. He was very professional and knowledgeable. He made me feel that my being there was important and special for him. I am loving my new Outback. More
Excellent Great team, friendly and curtious . Exactly what I expected. national has a large inventory and was easy to find the vehicle with the options that i w Great team, friendly and curtious . Exactly what I expected. national has a large inventory and was easy to find the vehicle with the options that i was looking for. More
easy! Great salesperson, Veronica was very professional and helpful. Purchase was quick and easy. I would recommend this dealership to a friend. I was impre Great salesperson, Veronica was very professional and helpful. Purchase was quick and easy. I would recommend this dealership to a friend. I was impressed with Veronica, she was very knowledgable about the product. More
Great Service! Great experience and very knowledgeable. I originally came in for a Jeep and mentioned my interest in a Subaru. Christian took the time to take my to Great experience and very knowledgeable. I originally came in for a Jeep and mentioned my interest in a Subaru. Christian took the time to take my to their lot. He was extremely patient with me, and after a few test drives and traveling between lots, he got me into my dream car. The teams at National Dodge and National Subaru were great! Im excited to have a Subaru!! LM More
Came in for service, left with a new truck This is very important that you all hear this. Sales persons come and go. But good, good, great service folks.... if why’re happy and happy with the This is very important that you all hear this. Sales persons come and go. But good, good, great service folks.... if why’re happy and happy with the brand... they stay. That’s just the nature of the beast. This is my 3rd RAM I’ve bought through National Dodge in 12 years. Mike Waller Is hands down one of your top employees. He’s been my service rep for a decade. Your sales staff are knowledgeable. But let’s face it... these vehicles will need to be serviced here and there and that is where you’ll gain or lose your client base. The service at Sanders Ford and Capital Ford is what dropped me from their brand years ago. At that time my theory was a truck is a truck. But service is on my time. And my time is valuable. You have a few wrinkles to iron out but I’m serious... Mike Waller is easily one of the reasons I keep coming back. You have a few service folks that want to refer to me as Chief or Brother, or some other weird nickname. Mikes a professional and the other service staff could learn from him. More
Love my Subaru! After reviewing the New Bern, Wilmington and Jacksonville Subaru dealerships for availability of model, color, $ of Outback we chose National at Jacks After reviewing the New Bern, Wilmington and Jacksonville Subaru dealerships for availability of model, color, $ of Outback we chose National at Jacksonville. Grant and Randy were responsive to my requests, and once on-site Grant was knowledgeable and managed the process effectively. Overall a great experience. More
Horrible I made an appointment a week in advanced, took the day off of work, and was told that they had the parts for my recalls. I dropped the truck off at 9a I made an appointment a week in advanced, took the day off of work, and was told that they had the parts for my recalls. I dropped the truck off at 9am for my appt. When I returned at 2pm to check on it, I was told nothing was done and they didn’t have the parts and they just ordered them. I called throughout the day and left messages and never got return calls. It’s a 40 minute ride to the dealer from my house. I’ll never go back. Horrible experience. More
The best experience!! I want to thank Betty Hurd for an excellent experiance at national dodge of Jacksonville NC. . We purchase a 2017 dodge ram 1500. We wanted a truck an I want to thank Betty Hurd for an excellent experiance at national dodge of Jacksonville NC. . We purchase a 2017 dodge ram 1500. We wanted a truck and other dealership steered us away from the vehicle we wanted. Just because our credit score was not perfect. She worked with us, giving us options, and not once did she tell us we couldn't purchase a truck. It was a smooth transaction and when we are ready to purchase another car she will be the only salesman we deal with. Thank you so much. More
This is the place to go for a great JEEP purchase experience It was wonderful from the time we walked in to the time we pulled out in our new JEEP! Walter Winston was our salesman and he made everything a posi It was wonderful from the time we walked in to the time we pulled out in our new JEEP! Walter Winston was our salesman and he made everything a positive experience. He stayed with us from the first list of wants we had to the 30 minute demo of all the working pieces on our new JEEP. There was gentleman he brought out that put on a masterful demonstration and Walter assisted and they both encouraged questions and didn't stop until we were satisfied. That is the sign of great service. Walter stayed with us well past the signing of the papers. The GM and other salesmen were polite and conversed with us positively as well. Teamwork goes on here! Thank you one and all.. More
Bought a new car GREAT SERVICE!!!! Wes has sold us our last two cars. We will always ask for Wes when we come in to buy a car great guy and once again GREAT SERVICE!!! GREAT SERVICE!!!! Wes has sold us our last two cars. We will always ask for Wes when we come in to buy a car great guy and once again GREAT SERVICE!!!! More