National Dodge Chrysler Jeep Ram
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 728 positive reviews
Quick and Easy! From the moment my husband and I walked onto the lot our sales man Cody was very patient and helpful. We had the poor guy walking all over the lot to From the moment my husband and I walked onto the lot our sales man Cody was very patient and helpful. We had the poor guy walking all over the lot to show us different types of vehicles. Being so lost when it comes to cars I had a lot of answers and Cody was patient and answered every single one. He helped us find a vehicle in our price range which was great! Overall his performance with cutomers was outstanding! His knowledge on the vehicles was also great. Once we found a vehicle that we wanted the employees inside the dealeeship worked with my husband and I very patiently. Answering the hundreds of questions that I had about the paperwork. They made the process very simple and easy to understand. I would definitely recommened this dealership! More
Wonderful experience! Excellent service! 100% satisfaction! Chris knows his job and loves it....it was a best experience ever! We will definitely be back. Overall car deal Excellent service! 100% satisfaction! Chris knows his job and loves it....it was a best experience ever! We will definitely be back. Overall car dealer was super friendly and helpful! More
Great Experience Went up to Jacksonville to look at a truck I saw online . Immediately upon getting to the lot we were greeted by very nice salesman Demetrious . He i Went up to Jacksonville to look at a truck I saw online . Immediately upon getting to the lot we were greeted by very nice salesman Demetrious . He immediately asked us what we were looking for. The vehicle I was interested in was a commercial truck. He then went directly to his sales manager and brought us inside to speak directly to the man in charge which was very nice. They actually had the exact truck I was looking for with a dump body on the back. This was my first time buying a brand-new vehicle. And I would have to say after dealing with a couple dodge dealerships around the state of North Carolina this was definitely the best experience. They traded both my father and I with respect and were very nice. After test driving the truck and realizing it was exactly what we wanted it was time to deal they were very easy to work with and willing to negotiate on the price which is what I expect when going to shop for a vehicle. This is what buying a new vehicle should be like for everyone, enjoyable and rewarding knowing I got what I wanted for a great price. Very pleased overall with everything about the dealership so far. More
Great Service #1 Sales Team Customer service was 100% Great experience. We've purchased serveral automobiles from this dealership. I would reccommend them to my f #1 Sales Team Customer service was 100% Great experience. We've purchased serveral automobiles from this dealership. I would reccommend them to my family and friends More
oil change and inspection Roxanne McKee in the service department is wonderful and my car was serviced so quickly! They really understand customer service and I really appreci Roxanne McKee in the service department is wonderful and my car was serviced so quickly! They really understand customer service and I really appreciate their help! Thank you! More
National Rocks! I have to say, this was the MOST enjoyable car buying experience I have had. My last experience with another dealership was terrible. Eric French took I have to say, this was the MOST enjoyable car buying experience I have had. My last experience with another dealership was terrible. Eric French took the time to understand my needs and what features were important to me. He then showed me what vehicles matched my needs. He explained the features of the vehicles to ensure that I was making the correct decision. Along the way I didn't feel pressure (unlike the last experience). I am very happy with my purchase and deal that we made. Highly recommend the dealership and Eric. More
Awesome Could not ask for better people to help us have the cars of our dreams. They work hard and make sure they make you happy. Can't wait to come back down Could not ask for better people to help us have the cars of our dreams. They work hard and make sure they make you happy. Can't wait to come back down the road. More
Service Dept Darrell Graham, my service advisor, always schedules appointments to fit my schedule and makes sure that the recommended maintenance and software upda Darrell Graham, my service advisor, always schedules appointments to fit my schedule and makes sure that the recommended maintenance and software updates are completed. I have taken advantage of both the comfortable waiting area and the shuttle service to return home over that past 3 years as a customer. More
Darrell Graham in the service department is excellent. We always work with Darrell Graham when we bring our vehicle in for service. He pays close attention to detail and goes above and beyond to make our c We always work with Darrell Graham when we bring our vehicle in for service. He pays close attention to detail and goes above and beyond to make our customer service experience as easy and pleasant as possible. He keeps us updated on the status of our vehicle and always makes sure it is repaired in a very timely manner. His professional manner is the reason we will continue to service our vehicle at this dealership. More
2017 renegade as always, excellent service. never thought of going to any other dealership. Every one is extremely courteous, friendly, polite, and extremely a plea as always, excellent service. never thought of going to any other dealership. Every one is extremely courteous, friendly, polite, and extremely a pleasure to do business with. More