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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
835 Reviews
Call Dealership (910) 347-3777

2223 N Marine Blvd

Jacksonville, NC

28546

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835 Reviews of National Dodge Chrysler Jeep Ram

January 27, 2021

Everyone was so nice and friendly especially jessica and my husband enjoyed talking to the owner we had a great experience jessica is awesome thanks paula harris More

by Keiagirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Chinnock
Report | Print
Jan 27, 2021 -

National Dodge Chrysler Jeep Ram responded

Paula, Thank you so much for the 5-Star review! We strive to make every experience here at National a great one. We thank you for choosing our dealership to earn your business and consider ourselves lucky to have you as part of the family. Jessica is amazing to work with and makes the work experience a great one too! We look forward to seeing you around, please don't hesitate to give us a call should you need anything in the future. Thank you again!

January 18, 2021

Jessica was awesome! From our first contact with her all the way through to signing our paperwork she made our buying process go very smoothly. She even went the extra mile to check in with us during our ro More

by Mississippi Road Trip Crew 😁
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Chinnock
Report | Print
Jan 19, 2021 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at National Dodge Chrysler Jeep RAM. We thank you so very much for making the trip and for doing business with us! We will make sure to pass on your feedback to Jessica and the rest of management! We take pride in ensuring every experience with National is a great one. We are extremely excited to hear that we have hit the mark. Jessica is one of the best and a critical part of our team. We are beyond lucky to have her. Thank you again for making the trip, allowing us to work for you, and giving us your business!

January 18, 2021

I cannot say enough good things about National Dodge Chrysler Jeep Ram! From the minute we walked in we were treated with friendly, caring, and professional courtesy! Although skeptical about driving More

by Slgoldwasser2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Chris Hines, Jessica Chinnock
Report | Print
Jan 19, 2021 -

National Dodge Chrysler Jeep Ram responded

First, we would like to thank you for taking the time to write us a review and provide us with your feedback. Second, thank you for allowing us to work for you and earn your business. We consider ourselves lucky to have have client's such as you! We take pride in providing excellent customer service and ensuring the car buying process is as smooth as possible. Your kind words will be passed on to the management staff and Jessica. We look forward to working with you in the future. Should you need anything, please don't hesitate to reach out.

January 06, 2021

Devon was very friendly, informative and answered all my questions honestly. I will definitely recommend him and this dealership to my friends and family Thank you More

by lynne24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry ?, Quentin Graham
Report | Print
Jan 13, 2021 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback! We always appreciate hearing when our clients had a pleasant experience with us! Devone has been with the National Family for a very long time and we hope that he stays. We appreciate him. I will make sure to pass on your review to Devone and management. We thank you for your business and look forward to seeing you, your family and friends.

December 27, 2020

Got my new challenger on December 22 I had the best experience I’ve ever had in a dealership love this place I hope they continue the good work I’ll see you guys obviously for service to my new vehicle More

by Jsouffrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Hadi Ahmedi
Report | Print
Dec 29, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words and feedback! We are so glad that we were able to deliver the best experience you have ever had in a dealership! We work very hard to make sure that our guests are comfortable and the car buying experience is the easiest process you have ever had. I will make sure to pass the word on to Hadi and the rest of the Management staff. We thank you so much for you business and look forward to seeing you in the future. Please feel free to reach out should you need anything at all.

Dec 29, 2020 -

Jsouffrain responded

Thank you see you soon

December 19, 2020

When I bought my durango r/t last that was my 3rd vehicle from Jessica and National. I have been very satisfied with my experience all 3 times. Jessica is great I recommend her to everyone. More

by Theresa Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Chinnock
Report | Print
Jan 13, 2021 -

National Dodge Chrysler Jeep Ram responded

Congratulations on your new Dodge Durango R/T! We'll be sure to let Jessica know she is doing an amazing job. We think Jessica is pretty great too! Thank you for leaving a 5-star review. We thank you for your business and it's a pleasure working with you!

December 15, 2020

Spent 7 hrs. in waiting room, no updates by Advisor. I had to go ask. After the 7 hrs, I paid my bill & started home only to have the same warning lights for “Service electronic brake system” warning ligh More

by ml_kendall
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Brandon Duncan
Report | Print
Dec 23, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback. Upon further investigation, I believe that you have spoken with one of our service managers and your issue has been resolved. We take our customer concerns very seriously and try to come to a resolution as possible. Please feel free to reach out to our service manager at (910)347-3777, should you have any further concerns. Thank you again for you feedback and for allowing us the opportunity to earn back your business and trust.

December 01, 2020

Great atmosphere..dan was eager to show my girlfriend and I the car we had our eye on.he acted like we own the car already..he took his time in showing us the car features and answered all our questions..he More

by Slick ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Daniel Sheehan
Report | Print
Dec 02, 2020 -

National Dodge Chrysler Jeep Ram responded

Fred, Thank you for your kind words. We strive to make our customer feel the least amount of pressure when purchasing a car and to provide a great atmosphere. We know it is a huge financial decision and our job is to ensure that you have all the information that you need to make the best decision for you and your budget. We are extremely glad that you had a such a pleasant experience with us because after all we would not be here with out you. We thank you for your business and look forward to your next visit. Please feel free to reach out should you need anything at all! Thank you for being part of the National Family!

September 02, 2020

The sales and finance guys are awesome to work with, but the downside is the service at this place is absolutely horrible!! Buy but get service elsewhere. More

by ELJONESDEV
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Brandon Duncan, Hadi Ahmedi
Report | Print
Sep 08, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words regarding our sales department but we are disappointed to hear that we failed to hit the mark in our Service Department. We would really like to hear more information regarding your experience with us and hope to earn back your trust and ultimately your business in service. You are a valued customer and we appreciate your business. Please call our service manager, Chris Waters, at (910)347-3777 to discuss your service concerns. We look forward to hearing from you. Thank you and have a Great Day!

July 30, 2020

I had a great experience from everyone. Christian was a great sales person and everyone treated my wife and I very well. we will be back for my wife’s car. More

by RussellHoule
Recommend Dealer
Yes
Employees Worked With
Randy Brewer, Robbie Yates, Randy Brewer, Christian Davila
Report | Print
Aug 20, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for the 5-Star Review! We are ecstatic to hear that our staff provided you with a positive experience purchasing a new vehicle from us here at National. We thank you for your business and congratulations on your new vehicle. Please don't hesitate to reach out if we can ever be of further assistance! We look forward to assisting you in the future when it comes time to purchase your wife's new car!

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