National Dodge Chrysler Jeep Ram

Excellent management made me feel like my concerns mattered. For this review to be completely honest, I must say my first visit to this dealership was not one of my best experiences. However, after the manager o For this review to be completely honest, I must say my first visit to this dealership was not one of my best experiences. However, after the manager of the service department Mr. Chris Waters found out what happened at my first visit when I went to have my truck looked at he did everything in his power to resolve the issue. I'll keep this as short as I can. Chris reached out to me and informed me he read my survey where I was not happy with how I was treated. He then asked for a second chance to have me bring my truck back and see if there was anyway to fix the issue I was noticing. Chris met me the next day and personally heard me out and rode in my truck to hear the noise I was noticing. He told me he would have his shop look into it and keep me updated. To keep it short, Chris did have my truck looked at. He did keep me posted every step of the way. He was completely honest and transparent which made me feel as if I could 100% trust him. More importantly he gained my business back. I will admit I had no intentions of doing business in Jacksonville after my first visit and was willing to drive 2 hours away to the next dodge dealership. But after how considerate the staff was in Jacksonville, I must admit I will be happy to go back there if there is any further issues with my truck and I will be buying my next vehicle there also. More

Great Experience We drove four and a half hours to get to this dealership after having several back and forth conversations with our salesperson. He confirmed what we We drove four and a half hours to get to this dealership after having several back and forth conversations with our salesperson. He confirmed what we wanted before we made the trip. There were no surprises other than the fact that the truck looked even better in person. Christian was very easy to talk to, and extremely knowledgeable about the truck. He was able to answer every question and more without having to look up or ask someone else. Everyone we dealt with was very congenial. Overall, a great experience buying the truck. More

Great Dealership Personnel went out of their way to make purchasing my 2019 RAM a success. Kudos to Harry Brown Chris Hines, and especially Reginald James. These gentl Personnel went out of their way to make purchasing my 2019 RAM a success. Kudos to Harry Brown Chris Hines, and especially Reginald James. These gentlemen went above and beyond in helping me to purchase my new 2019 Laramie Longhorn More

Best car buying experience! We came from Pennsylvania to purchase a VW Pink Beetle that was for sale at this dealership. Our salesperson was Hadi Ahmedi. He was the best! He went We came from Pennsylvania to purchase a VW Pink Beetle that was for sale at this dealership. Our salesperson was Hadi Ahmedi. He was the best! He went above and beyond to work out everything including all the details of buying a vehicle out of state. We are so happy with everyone at National and how they were so friendly, helpful and made everything go so well. Thanks to Hadi and all at National, I now have my dream car!! More

AMAZING EXPERIENCE!! Devon Graham was the most professional and honest salesman I've ever met. I highly recommend!!! We got exactly what we wanted and it was the smoothest and easiest purchase we professional and honest salesman I've ever met. I highly recommend!!! We got exactly what we wanted and it was the smoothest and easiest purchase we ever made! We will definitely be back! You will never want to go anywhere else after you bought here! I guarantee that! More

Absolutely a pleasure working with Breanna and the staff at National. Professional group of people, no hassle, friendly, and answered all my questions I had on the vehicle I wanted. I felt comfortable thro at National. Professional group of people, no hassle, friendly, and answered all my questions I had on the vehicle I wanted. I felt comfortable throughout the entire process, and didn’t wait long to get all the paperwork done unlike the usual dealerships. Will recommend to family and friends. More

Great experience Really appreciated Hadi's professionalism throughout the process of buying our Pacifica. He was always responsive and has continued to go out of his w Really appreciated Hadi's professionalism throughout the process of buying our Pacifica. He was always responsive and has continued to go out of his way to make sure our family is satisfied!! More

Loved working with Hadi to pick out our Dodge Ram 1500, Laramie Sport. He was super accommodating, fun and super patient with us and our decision amongst all the inventory. Hadi worked secretly with my hus Laramie Sport. He was super accommodating, fun and super patient with us and our decision amongst all the inventory. Hadi worked secretly with my husband to get me the truck I wanted, and the surprise really was in me. Loved working with Hadi and Pete. Thanks National Dodge Ram boys. More

My overall experience was good Hadi was a real good salesman he was very knowledgeable as for your service department they Garbage it takes to long to get appointment however when I Hadi was a real good salesman he was very knowledgeable as for your service department they Garbage it takes to long to get appointment however when I show Darell is very helpful I bought several cars from this dealership I have even referred people I take both of my Dodges I purchased to Mike Toler I had a problem with my Transmission I was told I had to wait about a week to be seen Mike Toler fixed the next day. Your SERVICE DEPARTMENT IS GARBAGE! Hadi was great. Mike Foye is great and I would love to buy more cars from him in the future. More

Excellent Personal Attention! Hadi and Ryan were instrumental in ensuring I was able to get the truck I wanted while understanding and respecting my budget. I feel like I got an in Hadi and Ryan were instrumental in ensuring I was able to get the truck I wanted while understanding and respecting my budget. I feel like I got an incredible deal on my truck and Hadi and Ryan went well beyond their professional obligations to make the deal happen. After observing some small defects after delivery, Hadi personally worked with the service department to get an appointment scheduled in lieu of simply transferring me to the service department. The defect was quickly addressed and corrected. Hadi's personal attention was well beyond what I consider average and I feel as though he personally advocated for me to get the best deal possible. More