
National Dodge Chrysler Jeep Ram
Jacksonville, NC
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835 Reviews of National Dodge Chrysler Jeep Ram
I purchased a dodge challenger scat pack at national Dodge. My sales person was Hadi Ahmedi. He treated us as a family member and not just another number. Hadi went above and beyond his expectations. I Dodge. My sales person was Hadi Ahmedi. He treated us as a family member and not just another number. Hadi went above and beyond his expectations. I would refer him to a friend for sure. More
I would strongly recommend dealing with Jessica at National. She went above and beyond to meet our needs. I had my kids with me and she went out of her way to please them as well. She even personally National. She went above and beyond to meet our needs. I had my kids with me and she went out of her way to please them as well. She even personally drove my new car to my house so I didn't have to come back and get it. I will definitely be going back for my next purchase. More
Purchased a new 2019 ram Laramie smooth/quiet ride. Great sales staff (Betty) paperwork completed quick. First place finish rip___ for cost,great truck they nailed the overall looks inside and out. sales staff (Betty) paperwork completed quick. First place finish rip___ for cost,great truck they nailed the overall looks inside and out. More
EXCEEDED EXPECTATIONS You can’t find a sour attitude if you tried here. Every single employee acts like they are family and work diligently to get you what you need and str You can’t find a sour attitude if you tried here. Every single employee acts like they are family and work diligently to get you what you need and strive to get you what you want. Our salesman was a breath of fresh air among previous dealership salespeople. Please, check out this dealership if you are in need of a new ride and an honest deal. Thank you all and God bless. More
Awesome help and respect I thought Brandon was very helpful and caring. He deserves an A plus. I have been coming here for years and they have always been very helpful. The I thought Brandon was very helpful and caring. He deserves an A plus. I have been coming here for years and they have always been very helpful. They fix things so perfect and never have to worry about it again until the service time for it . Thank you More
Total crooks, sold me a vehicle with multiple issues. When we bought our vehicle we asked for a warranty that covered anything and everything, my husband and I noticed issues three days after buying it.. When we bought our vehicle we asked for a warranty that covered anything and everything, my husband and I noticed issues three days after buying it.. We contacted them, took about 3 months for them to finally look at the vehicle, only to find out that the warranty doesn't cover most of the issues and that we have to come up with $2,000 to get everything fixed. We let them fix what was covered, gave us a loaner vehicle and when we get our vehicle back (over a month later) they apparently didn't even fix one of the issues they said they were going to cover!!! Windshield wiper fluid dispenser hasn't worked at all since we bought the vehicle, so when I had to make a drive to Raleigh last week it was tons of fun having to pull over at gas stations multiple times to clean bird crap off of my windshield. A big reason we picked that one out was cause it fit our family and it had DVD players (To entertain our 5 children), DVD players don't work and getting them fixed isn't covered (shocker), They told my husband "Just buy a portable DVD player or some tablets for your kids". They were all super nice and helpful when trying to get you to buy from them but once you buy they are trash. More
2nd opinion per corporate Wasted time, three months wasted money, $1,000 and frustration. I drove the car in and I towed it out with additional problems that I didn't have i. e Wasted time, three months wasted money, $1,000 and frustration. I drove the car in and I towed it out with additional problems that I didn't have i. e. overheating, busted hoses, dead battery and on board engine computer that doesn't work after they "reset" it the first time in the shop. I took it back because it wasn't running right. Although no lights were on. While there I asked to have my state inspection done, then they tell me I couldn't pass inspection because I had too many codes and that apparently my vehicle had overheated. I had no lights on the dash and my temperature gauge never moved and I never seen no leaking. I originally took it in because corporate suggested I get a second opinion. I was paired with Darrell Graham and from the beginning he kept tell me don't worry I don't need a new engine. After I took it back the second time he assured me I do not need a new engine. From the beginning I had asked him to check the compression in cylinder 5 because that is what I had was told. He said it's not necessary because the computer will tell us if anything is amiss. They cleaned the injectors and cleaned the fuel filter did not replace and my first bill was close to $600. The second time I had taken it back they literally had it for one month before I got my final diagnose that I needed a new engine and that answer cost me close to another $400. And, so much for warranty after the first repair second diagnosed should have been free like Darryl had said it would be because he quoted it's on us that was our problem I ended up paying again. Darrell seems he's always in a rush I understand busy, maybe sometimes he should take the time to listen to the customer. I literally took a male friend in with me once and he actually talk to me longer than 2 minutes. I felt like he always put me last as a priority. It literally took one month just to get my final Diagnostics. I'm sure you don't mind, although you lost me as a customer. More
Made trading in and getting a new vehicle painless Came in not knowing what I really wanted. Was looking for jeep wranglers and didn’t have any really in mind. Within 20 minutes of talking to Jeff he s Came in not knowing what I really wanted. Was looking for jeep wranglers and didn’t have any really in mind. Within 20 minutes of talking to Jeff he sat us in one that we fell in love with! He was easy to talk to and work with. Would definitely recommend him and have! More