
National Dodge Chrysler Jeep Ram
Jacksonville, NC
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837 Reviews of National Dodge Chrysler Jeep Ram
Head Liner, Warranty Work Corrected the Head Liner in my Durango where it was replaced and not sealed correctly by the review mirror.. It was fixed yesterday and I'm satisfied. Corrected the Head Liner in my Durango where it was replaced and not sealed correctly by the review mirror.. It was fixed yesterday and I'm satisfied. Didn't take as long as expected. Darrel Graham was on top of his game in taking care of the situation. He was polite and was concerned if I was satisfied with everything. More
Fantastic. We found ours. Very clean bldg. Very friendly staff. Fantastic deal. A vehicle which we have been looking for. Fantastic ride. From start to finish, I enjoyed everyo Very clean bldg. Very friendly staff. Fantastic deal. A vehicle which we have been looking for. Fantastic ride. From start to finish, I enjoyed everyone I encountered at the dealership. Thank you all. More
Awesome SERVICE experience!!! Darrell is the man! Always given the 5 STAR treatment!!!!!! Darrell is by far superior in his role and gives the most foremost customer service every time I visit the dea Always given the 5 STAR treatment!!!!!! Darrell is by far superior in his role and gives the most foremost customer service every time I visit the dealership! He is always a friendly face that I look forward seeing! More
Great helping me with what was going on with my Van. Made sure I had a vehicle to driver while they service mines.Kept me informed of what was going on with my Van. Thanks guys for all the hospitality. Made sure I had a vehicle to driver while they service mines.Kept me informed of what was going on with my Van. Thanks guys for all the hospitality. Such a AWESOME Service Team.LOVE AND APPRECIATE YOU GUYS. THANKS FOR WORKING WITH ME AND MY HUSBAND. GOD'S BLESSINGS TO YOU. More
Great Experience Very knowledgeable and friendly employees, not to "pushy", and were extremely helpful with all questions. I would definitely recommend this dealersh Very knowledgeable and friendly employees, not to "pushy", and were extremely helpful with all questions. I would definitely recommend this dealership. Purchasing a vehicle for the first time can be frightening and fast paced, but with National Dodge I was never rushed into making a decisions, and received true genuine assistance every step of the way. More
Wonderful experience This was my first time ever going to a car dealership and they gave me a wonderful experience. They helped me in every way and worked with me as well. This was my first time ever going to a car dealership and they gave me a wonderful experience. They helped me in every way and worked with me as well. They definitely look out for their customers. I definitely recommend recommend them to all my friends, family and especially my little sisters once they get their license. Great place, great people. More
Great Deal The people at National Dodge went above and beyond in helping me out . My 2015 Ram 2500 was one the vehicles affecting by the water pump recall, with. The people at National Dodge went above and beyond in helping me out . My 2015 Ram 2500 was one the vehicles affecting by the water pump recall, with.no time table from Corporate on when parts would be available to fix my truck , my family no longer felt safe in the vehicle. The GM Rob , Shane Wilkinson and my salesman Dave Moran , put together a deal that was more than fair and above and beyond what I expected. More
Excellent customer service! After dealing with multiple dealerships and feeling like they were all trying to take advantage of me I am very happy that I found National. I called After dealing with multiple dealerships and feeling like they were all trying to take advantage of me I am very happy that I found National. I called them and was able to get a no-haggle price on a new vehicle and the trade-in value of my current vehicle prior to even driving down. I live two hours away but it was well worth the trip and I would do it again as they have great customer service and friendly staff. I just want to say thank you National! More
Amazing D.J. Was our salesman, he was very accommodating and helpful. I loved the welcoming staff and everyone was willing to help any way they could. D.J. Was our salesman, he was very accommodating and helpful. I loved the welcoming staff and everyone was willing to help any way they could. More
Terrible communication Every time I come to this dealership for the most simple things (tire rotation, oil change) I have a ridiculous wait even with a appointment. They con Every time I come to this dealership for the most simple things (tire rotation, oil change) I have a ridiculous wait even with a appointment. They continually fail to keep customers informed on why it takes over two hours for simple service. It is truly an unprofessional experience. I have free oil changes for the life of my vehicle but I would rather go elsewhere because of the wait time. I love my vehicle but the service is terrible. Darrell is the only one who I have experienced that will come out and give you a straight answer. More