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National Dodge Chrysler Jeep Ram
Jacksonville, NC
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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835 Reviews of National Dodge Chrysler Jeep Ram
August 16, 2017
Great Service!! Helpfull and reasonable. Great trade in value on old car. Knowledgeable about vehicle and rebates offered. Able to work with not perfect credit. Thank Helpfull and reasonable. Great trade in value on old car. Knowledgeable about vehicle and rebates offered. Able to work with not perfect credit. Thanks Tom!!😎 More
by Meljones
Employees Worked With
Thomas Bell
August 11, 2017
Service Dept Disappointment First time visit ever, today. Online appointment made 4 days ahead of time. Jeep needs recall service. I arrive to learn that "nobody looks at appoint First time visit ever, today. Online appointment made 4 days ahead of time. Jeep needs recall service. I arrive to learn that "nobody looks at appointments". That means parts weren't ordered in preparation for the appointment (1-2 days delivery I was told). Total waste of 2 hrs (30 minutes travel each way to dealer). Further, I'm told Chrysler tells the public the parts for this recall are available, but then tells the dealership they don't have parts. So, which is it? Reference recall S61/NHTSA 16V-668. I'm happy to review again once we get these issues resolved - preparation, timeliness, and communications. More
by harvi5604
Employees Worked With
Mike Waller
August 11, 2017
Great experience all around! Great customer service all around! Betty and Kathy helped me with great knowledge and customer service to get me in the vehicle I needed, trade in a v Great customer service all around! Betty and Kathy helped me with great knowledge and customer service to get me in the vehicle I needed, trade in a vehicle with negative equity and stay within budget. I would recommend this dealership to anyone! More
by RebekkaB
Employees Worked With
Betty Hurd
August 10, 2017
Straightforward, direct and transparent Chris gave very good information about the Charger, particularly the electronic features, and was direct in the negotiation. He was personable and eas Chris gave very good information about the Charger, particularly the electronic features, and was direct in the negotiation. He was personable and easy to talk with. he had a genuine interest in getting my questions answered. More
by Eddie
Employees Worked With
Christian Weaver
August 07, 2017
A Pleasent Experince Buying A Car Who would Think Tom Bell & DJ Moran they went out of there way to find a car that I wanted and needed. They treated me very well. They answered all my questi Tom Bell & DJ Moran they went out of there way to find a car that I wanted and needed. They treated me very well. They answered all my questions and listed to what I wanted. Great Job you Guys. More
by julton44
Employees Worked With
Tom Bell, David Moran
August 02, 2017
I bought a new car? Everyone was friendly and helpful, I never felt pressured or uncomfortable. I would and have already recommended National Dodge to friends. Came in Everyone was friendly and helpful, I never felt pressured or uncomfortable. I would and have already recommended National Dodge to friends. Came in looking at used vehicles and left with a brand new Jeep! More
by Annie
Employees Worked With
Lorenzo McNeal, Demitreis Sarmiento
August 01, 2017
Jeffrey is the man!!! Dude was awesome and did a fantastic job getting us the car we desperately needed. Very personable and wonderful! We will for sure be back to see him Dude was awesome and did a fantastic job getting us the car we desperately needed. Very personable and wonderful! We will for sure be back to see him for our next vehicle!!! More
by saltytribeco
Employees Worked With
Jeffrey Baker
July 30, 2017
Love my ride Jeff H. Was easy and awesome to deal with. He was super reasonable and was not pushy at all. Him and Mike were able to get My Jeep Renegade ik at the Jeff H. Was easy and awesome to deal with. He was super reasonable and was not pushy at all. Him and Mike were able to get My Jeep Renegade ik at the right price and took care of everything for us. We were done in 2 hours. Simple and fast. More
by LivieG
Employees Worked With
Jefferey Harper, Lorenzo McNeal, Mike Foye
July 26, 2017
new car purchase Walter Winston is a very high energy salesman. A customer oriented salesman. I'm encouraging others to visit your sales department for their next vehi Walter Winston is a very high energy salesman. A customer oriented salesman. I'm encouraging others to visit your sales department for their next vehicle purchase; and request Walter Winston for their sales representative. More
by Eric
Employees Worked With
Mike Foye, Walter Winston
July 26, 2017
Buying Used Car Jeff worked with me and took a lot of time to make sure he got me the deal I wanted,spending close to 3 1/2 hours Jeff worked with me and took a lot of time to make sure he got me the deal I wanted,spending close to 3 1/2 hours More
by SANDRA M KIOSKI
Employees Worked With
Jeffrey Baker
