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Neil Huffman Honda of Frankfort
Frankfort, KY
361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 361 reviews
January 02, 2024
I sold myself the car by doing research online, and I went in and the salesman told me that they didn't have the one I want in stock and he would let me know when it arrived and did I want to put down a went in and the salesman told me that they didn't have the one I want in stock and he would let me know when it arrived and did I want to put down a deposit. I said sure. He did not inform me that there was a $15 charge for using a charge card to make that deposit. Had I known that I would have gone to the bank and got the money. I was told that I would get a refund of that $15 to date I have not seen it. More
by dayfran
Employees Worked With
Todd , Neil Huffman
Helpful July 08, 2023
I only dealt with this dealer online and via email. There was a mixup concerning the date for me to come look at the car, so it was sold before I could make the trip. At least they let me know the car There was a mixup concerning the date for me to come look at the car, so it was sold before I could make the trip. At least they let me know the car sold before i came. More
by Fred
Employees Worked With
William O'Neil, Neil Huffman
April 13, 2023
Cody was so helpful. He got the car I wanted in the color I wanted. He went above and beyond to make sure I was satisfied with my new vehicle. He got the car I wanted in the color I wanted. He went above and beyond to make sure I was satisfied with my new vehicle. More
by herve1022
Employees Worked With
Cody Houchin, Neil Huffman
November 09, 2022
Have bought two new Ridgelines here and have had excellent service. Cody Houchin made the sales experience easy and knows his vehicles. excellent service. Cody Houchin made the sales experience easy and knows his vehicles. More
by dnichols50
Employees Worked With
Neil Huffman
October 03, 2022
Service center was fine. I also made an offer on a used car. Sales would not budge off their sticker price. I was at 95%. Dissappointing. I also made an offer on a used car. Sales would not budge off their sticker price. I was at 95%. Dissappointing. More
by terrymatthews242
Employees Worked With
Neil Huffman
June 21, 2022
Bought a car yesterday from Celina Ritter it was an amazing experience buying a suv. Would recommend this dealership and Celina Ritter no stress or pressure amazing experience buying a suv. Would recommend this dealership and Celina Ritter no stress or pressure More
by achie.collins
Employees Worked With
Celina Ritter, Neil Huffman
September 17, 2021
Bought car in July it’s September and still no tags or registration, checked oil it was bone dry , look elsewhere before buying here , look at all the bad reviews , people who don’t get tags for months an registration, checked oil it was bone dry , look elsewhere before buying here , look at all the bad reviews , people who don’t get tags for months and overcharged , this place is a joke I’m shopping to buy another toyota suv but it won’t be with Neil Huffman More
by deannajohnson284
Employees Worked With
Dylan Smith
