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Neil Huffman Subaru
Louisville, KY
108 Reviews
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108 Reviews of Neil Huffman Subaru
January 22, 2021
From the second I walked in I was welcomed and felt like they were truly there for me. They helped with all my questions and concerns. I was in and out which means a lot for a mom such as myself! they were truly there for me. They helped with all my questions and concerns. I was in and out which means a lot for a mom such as myself! More
by ambertabler18
Employees Worked With
Robin McDonald and Jay Cross
Helpful January 04, 2021
We bought a 2016 Buick enclave at the end of October. Within a week, the battery was dead and it had a stutter when you accelerated. Neil Huffman did pay for the repairs, but it was a complete hassle. Wi Within a week, the battery was dead and it had a stutter when you accelerated. Neil Huffman did pay for the repairs, but it was a complete hassle. Within two months the rear windshield began to leak. When I asked about the 90 day warranty, our sales person said it only covered the power train. They told me to take it to a glass do you were ship! We feel we were ripped off and not treated honestly when buying this vehicle. We will never buy vehicle from Neil Hoffman again. More
by Bryan
Employees Worked With
Neil Huffman
December 22, 2020
We recently purchased our 1st Subaru Forester from Neil Huffman dealership. Robin McDonald was our salesperson. We made 2 visits and test drove several vehicles and she was patient and knowledgeable abou Huffman dealership. Robin McDonald was our salesperson. We made 2 visits and test drove several vehicles and she was patient and knowledgeable about the vehicles. They run a top notch dealership. Would highly recommend. More
by lnowaskie
Employees Worked With
Neil Huffman
November 28, 2020
We recently bought a Subaru Forester from Neil Huffman dealership. Chris Kerfoot was our salesman and he was very knowledgeable and patient with all our questions. I would highly recommend them. dealership. Chris Kerfoot was our salesman and he was very knowledgeable and patient with all our questions. I would highly recommend them. More
by sdwednesday
Employees Worked With
Chris from Finance Dept., Neil Huffman
October 26, 2020
We just purchased our 8th vehicle from Neil Huffman, and we won’t shop anywhere else! I’ve dealt with other dealerships in town, and Neil Huffman Subaru is a different kind of dealership. They really care a we won’t shop anywhere else! I’ve dealt with other dealerships in town, and Neil Huffman Subaru is a different kind of dealership. They really care about the long term relationship, not just trying to get the most money they can out of you on each individual transaction. I’m a tough negotiator, and I’ve ALWAYS walked away from Neil Huffman Subaru KNOWING I got a great deal with great service. Thanks for all of your help Joe Flippin, and Jay Cross, you’re the real deal! You have a customer for life. Thank YOU! More
by Jamie
Employees Worked With
Jay Cross, Joe Flippin, Neil Huffman
October 03, 2020
This was the fourth vehicle purchased from Huffman. They offer trust and knowledge in in their dealings with customers. Chris Kerfoot the salesman worked well with me to make the buying experience enjoyabl offer trust and knowledge in in their dealings with customers. Chris Kerfoot the salesman worked well with me to make the buying experience enjoyable. More
by runner
Employees Worked With
Neil Huffman
August 08, 2020
Purchasing an Ascent made easy Peggy and I have purchased 3 vehicles from Neil Huffman Dealerships. I was pretty sure that I wanted an Ascent as my next car. Friends in Seattle rave Peggy and I have purchased 3 vehicles from Neil Huffman Dealerships. I was pretty sure that I wanted an Ascent as my next car. Friends in Seattle raved about theirs and a close friend in New Albany loves hers. We had a Subaru Tribeca for 10 years and I loved that car. I test drove an Ascent on August 1st and was in my own on August 7th. Deontae made the purchasing process easy. No pressure was applied. He answered our questions, made us feel special and when the time comes again to purchase a vehicle I will be looking him up. JTC More
by Jterrencecody
Employees Worked With
Deontae Bailey
August 01, 2020
Problems Solved I began my day at the service department for analysis and repair. Both Shane and Josh were very clear and helpful, but I was becoming alarmed at re I began my day at the service department for analysis and repair. Both Shane and Josh were very clear and helpful, but I was becoming alarmed at repairs that could be needed soon on my 2013 Outback. Then, I met Jay in the Sales department. He was most helpful as I was thinking about whether this was the time to trade. Jay and Deontae helped with the details and we now have a new 2020 Outback. I do wish Subaru had relied on my input when implementing so many "improvements" in the Outback since 2013. Thanks to Alicia at Subaru headquarters for issuing me a coupon that helped me remedy one mistake Subaru has implemented. More
by pbruins
Employees Worked With
Shane, Josh, Jay Cross, Deontae Bailey, Alicia Scott, Neil Huffman
July 11, 2020
Best car buying experience EVER! I bought a Subaru Forester about a months ago from Neil Huffman Subaru, and Deontae Bailey was AMAZING! I am a senior citizen who has always bought n I bought a Subaru Forester about a months ago from Neil Huffman Subaru, and Deontae Bailey was AMAZING! I am a senior citizen who has always bought new cars and I was dreading the runaround you get at dealerships, but nothing like that happened. It was actually a pleasant experience, easily the best car buying experience I've ever had! Deontae was thorough but there was no game playing, I was at the dealership (including test driving my car) for about 2 hours - I've ALWAYS had to spend at least 4 hours previously with other dealerships. Deontae was friendly and professional and thorough - it was truly a pleasure buying a car from him. The first price he presented to me was fair and I took it. I would DEFINITELY recommend him for a great car buying experience - I chose him based on his outstanding reviews and they were absolutely right in their recommendations of him - not to mention he took the time to contact me early on in my car buying process which started about 6 months ago. Thanks Deontae! More
by kaboom
Employees Worked With
I also spoke briefly with Jerry who was also very friendly and professional., Neil Huffman
June 01, 2020
2020 Ascent Very pleasant experience with the sales staff. Highly recommend Chris, Jay, Jerry and the team. If you're in the market for a new vehicle they will m Very pleasant experience with the sales staff. Highly recommend Chris, Jay, Jerry and the team. If you're in the market for a new vehicle they will make it a worthwhile experience. More
by outbck844
Employees Worked With
Chris, Jay, Jerry
