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Neil Huffman Subaru
Louisville, KY
108 Reviews
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108 Reviews of Neil Huffman Subaru
May 20, 2020
Had a great time experience with Leilani Hart at Huffman Subaru! Great service , very friendly and timely! Vehicle was ready to be seen and we didn’t spend all day waiting. Truly recommend! Subaru! Great service , very friendly and timely! Vehicle was ready to be seen and we didn’t spend all day waiting. Truly recommend! More
by wilms
Employees Worked With
Leilani Hart, Neil Huffman
Helpful March 02, 2020
Excellent experience Deontae Bailey was nothing but professional. Had a great time. Got a new car and love it.Would definitely buy another car from this place. professional. Had a great time. Got a new car and love it.Would definitely buy another car from this place. More
by Davemack
Employees Worked With
Deontae Bailey, Neil Huffman
February 18, 2020
Best Shopping Experience with an Automobile Dealer Ever! I don't know how to begin to describe my amazing purchase experience from Subaru dealer in Kentucky. I am a current owner of 2 Subaru vehicles in my I don't know how to begin to describe my amazing purchase experience from Subaru dealer in Kentucky. I am a current owner of 2 Subaru vehicles in my household, I own a 2016 and a 2018 model year cars. I have been dreaming and researching the since the information about the car dropped all over the internet since January of 2019. I contacted a dealer outside of Florida because the vehicle they had available had the options that I really wanted. I purchased a $66776 car completely over the phone, never stepped out of my house to do anything to complete the purchase and was done in a matter of couple of phone calls. Everyone at the dealership actually cared and wanted to help me to make the purchase the best and easiest experience, from the sales consultant to finance and to sales managers. I wish it was that easy to do everything today in our society because customer service is very important for Brand Loyalty. Please contact Neil H Subaru dealer if you are interested in a purchase of a car, great guys, great service, best online shopping experience ever. M.B. More
by mbouzko
Employees Worked With
Chris, Jay, Terence, Neil Huffman
July 21, 2019
Excellent The salesman was concerned about me and set me up real well and took care of me. His name is Deontae They went the extra mile. The salesman was concerned about me and set me up real well and took care of me. His name is Deontae They went the extra mile. More
by Jetlag
Employees Worked With
Deontae Bailey, Jay Cross, and the guy in the financing Dept.
February 26, 2019
Wonderful staff I would first like to say that this has been the most pleasant car buying experience in my life. Everyone treated me like royalty when I was there fro I would first like to say that this has been the most pleasant car buying experience in my life. Everyone treated me like royalty when I was there from Jay, the manager who immediately started my experience, to Robin, my sales associate who made every step go very seamless. The young lady in the finance department, please forgive me, I can not remember her name, was wonderful to work with, to Terry who I believe is the staff training supervisor, was very funny and a pleasure to meet. Bottom line, everyone at Neil Huffman Subaru will do whatever they can to make your buying experience the best it can be. I highly recommend them. More
by Arthur7540
Employees Worked With
Neil Huffman
January 15, 2019
Great car buying experience Great car buying experiences at Neil Huffman on Dixie Highway. They listened and gave me vehicles that met all of my needs to test drive. I drove h Great car buying experiences at Neil Huffman on Dixie Highway. They listened and gave me vehicles that met all of my needs to test drive. I drove home very satisfied with the whole experience and my fantastic new outback. Great team to work with when shopping for a vehicle: new or used! More
by Subarurocks1
Employees Worked With
Tyler Allison and Tripp
August 11, 2018
Super Car buying experience Fast and Easy I research my cars and know what I want before i go to the dealer. Entered my name in the online "callback spot" at Neilhuffmansubaru.com and received I research my cars and know what I want before i go to the dealer. Entered my name in the online "callback spot" at Neilhuffmansubaru.com and received a call right away. Within minutes we have agreed on a price on the WRX from their lot and with a little info on my trade in was offered a fair deal. Arrived and applied for the Subaru financing and everything went smoothly and with no pressure. Yes you are offered the normal stuff but no crazy add on sticker for crazy overpriced stuff already added to car. A simple yes or no on extended warranty and other stuff and then you are on your way. No surprises or funny business! Thank You to my salesperson DeOntae Bailey, a Great experience!! More
by Curt Hite
Employees Worked With
DeOntae Bailey
July 30, 2018
BEST Dealership in Louisville I am quite amazed and truly happy about my recent Subaru outback purchase from Neil Huffman Subaru. Right from the first step of an online quote to th I am quite amazed and truly happy about my recent Subaru outback purchase from Neil Huffman Subaru. Right from the first step of an online quote to the delivery, they went above and beyond all my expectations. They were nice enough to walk me through the entire process without pressuring me with the sales tactics. Gave me enough space to think and do all my calculations and comparisons right in their office. They also left the room to give me some space to think which i really appreciated. Even though they knew i already owned a Subaru outback, they did not take me for granted in any way. Gave me all the information that i needed. MOST IMPORTANTLY, they did not question/downplay my analysis/intelligence on the car/Market which i felt was very good. I worked with Wendy and Robin from Sales and both very equally knowledgeable and considerate of my expectations on the car and the price. I would DEFINITELY recommend Neil Huffman Subaru for all the buyers for a Subaru/any car for that matter.. More
by VJ_Subaru
Employees Worked With
Wendy Goodwin, Robin McDonald
July 29, 2018
The BEST customer service you will find! We purchased a Subaru at Neil Huffman on Dixie Highway and were blown away by the level of customer service, professionalism, and friendliness from ev We purchased a Subaru at Neil Huffman on Dixie Highway and were blown away by the level of customer service, professionalism, and friendliness from every team member at this dealership. DeOntae Bailey, sales and leasing professional, Austin Montgomery, salesperson, Erin Cavanaugh the finance representative, and sales manager, Jay Cross all made this experience fantastic. From our first online inquiry to the dealership, we received videos of various cars highlighting features inside and out and generous communication to answer our questions. Upon arriving to the dealership to pick up our car, we were greeted by this superb team and everything was ready. DeOntae Bailey showed us every feature on our car before we left to ensure we were familiar with all it had to offer. We live in east Louisville and although the drive to Dixie Highway is not that far, we were pleased to learn we can have the two years of free oil changes and tire rotation done at Huffman Acura dealership on Shelbyville Road. The Neil Huffman dealership and team are second to none in customer service. They made our request happen when another local dealership said it couldn't be done. I highly recommend them and know where I will buy my future cars! More
by Julie
Employees Worked With
DeOntae Bailey, Austin Montgomery, Erin Cavanaugh, Jay Cross. Actually, the entire team!
June 09, 2018
Huffman has it I had a great experience at Neil Huffman Deonte Bailey was my salesman and he made things very easy he answered all of my questions and even some I di I had a great experience at Neil Huffman Deonte Bailey was my salesman and he made things very easy he answered all of my questions and even some I didn't think of never felt any pressure I would highly recommend the Neil Huffman experience thanks again Deontae More
by Michael Hamilton Jr
Employees Worked With
Deontae Bailey Erin Cavanaugh
