Neil Huffman Subaru
Louisville, KY
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108 Reviews of Neil Huffman Subaru
Exceptional experience My husband and I drove 2.5 hours to Neil Huffman Suburu even though there was another dealership 30 minutes away. We were not disappointed in that dec My husband and I drove 2.5 hours to Neil Huffman Suburu even though there was another dealership 30 minutes away. We were not disappointed in that decision. Randy and Dave expertly explained the features and made car buying a pleasure. Both Randy and Dave understood that I would be the primary driver and while being courteous to me and my husband, directed most of their attention to me (a woman), unlike other dealerships that haven't grasped equality in the marketplace. I highly recommend this dealership. More
Purchase of my 2016 Subaru Forester I was looking for a new car and had researched many vehicles. I began my journey to dealerships at Neil Huffman Subaru. I was very happy with my visit I was looking for a new car and had researched many vehicles. I began my journey to dealerships at Neil Huffman Subaru. I was very happy with my visit and the courtesy of the staff. Randy listened to what I wanted and showed me the Foresters I was interested in. I had previously contacted Darren on line so he had set me up for success. Terry and Tiny were amazing. I left that day with my new Subaru Forester. I will recommend Neil Huffman Subaru to my friends. More
Fantastic customer service and dealership! My husband and I were desperate for a new car. We had done a lot of research into what type of vehicle we wanted and came down to a Subaru Outback as My husband and I were desperate for a new car. We had done a lot of research into what type of vehicle we wanted and came down to a Subaru Outback as our number 1 pick. We visited a lot of other dealerships before traveling to Neil Huffman's but are incredibly glad we ended there. Our sales rep, Leilani, was beyond amazing. She offered us the best car buying experience either of us had ever had. Once we told her what we were looking for she immediately got us test driving cars that suited our requirements. We ended up driving our new vehicle off the lot that night (Leilani as well as a few others stayed late to help make sure we could leave that day with a new car). Throughout the entire experience Leilani was professional, warm, courteous and fun. We cannot say enough how amazing she is and how great our new Outback is. 10 of 10 would DEFINITELY recommend and have already done so. More
Great people. Worth the drive I worked with Allison through the tru car app to get pricing and idea of what they had at the dealership. When I showed up I met with Leilani who was I worked with Allison through the tru car app to get pricing and idea of what they had at the dealership. When I showed up I met with Leilani who was very nice, helpful and made the whole process fun and enjoyable. Both were very knowledgeable and were able to answer all my questions and find the car I wanted More
I'm glad I drove a little further to work with these people My last car buying experience didn't leave me very confident. With the staff a Neil Huffman I felt the complete opposite after signing on the dotted l My last car buying experience didn't leave me very confident. With the staff a Neil Huffman I felt the complete opposite after signing on the dotted line. They answered all of my questions and made me feel 100% comfortable and confident in the investment of a new vehicle. Everyone I worked with was very plesent and welcoming from the minute I stepped in the door, until the moment I drove off the lot. I highly recommend working with the Huffman auto groups. More
Very easy purchase experience I really was not looking forward to going out to buy a vehicle, but my experience at Neil Huffman Subaru and working with Robin was one of the best ca I really was not looking forward to going out to buy a vehicle, but my experience at Neil Huffman Subaru and working with Robin was one of the best car buying experiences I have ever had. Friendly staff, and no hassles. I would definitely go back there if I stick with Subaru, which is likely since I love my new Forester! More
Great dealer I bought my first Subaru (2016 XV Crosstrek) from Ron Mayer at Neil Huffman Subaru. A great gentlemen to work with. The out-of-the door price was ok o I bought my first Subaru (2016 XV Crosstrek) from Ron Mayer at Neil Huffman Subaru. A great gentlemen to work with. The out-of-the door price was ok only, not the cheapest. I also traded in my 2013 Scion xD with 27K miles on it and the buyback price was also lower than Carmax. Overall, I still recommend this dealer (especially Ron) to anyone. I definitely will buy car from them again. More
Is there a zero rating First the positive: The sales staff smile while lying to you!!!! This is one of the most dishonest dealerships you will ever encounter. The service First the positive: The sales staff smile while lying to you!!!! This is one of the most dishonest dealerships you will ever encounter. The service dept gives incompetence a bad name.. Give these clowns a wide berth unless you enjoy feeling like you are in a 3 stooges movie. More
Outstanding customer service Bought my first Subaru from Randy Sims. From start to finish, the experience was exceptional. I love my new car and would recommended to my friends a Bought my first Subaru from Randy Sims. From start to finish, the experience was exceptional. I love my new car and would recommended to my friends as well as Randy! More
outstanding customer service I visited Neil Huffman with the intention of obtaining information, and returning to my home dealership to pursue a purchase. I had the good fortune I visited Neil Huffman with the intention of obtaining information, and returning to my home dealership to pursue a purchase. I had the good fortune to meet and work with Randy Sims who should be the role model for what an car buying experience should be. He was courteous, attentive, and supportive without being pushy. He answered all questions knowledgeably, and turned my exploration into a car buying experience. I cannot imagine anyone who would extend more service that he did. Not only did he go out of his way to find my "perfect" car which was quite some distance away, he delivered it to my door the next day - which was also quite some distance from the dealership. Price could not be matched, service was outstanding, and I am now a loyal Subaru owner. More