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Nelson Automotive of Mt Prospect

Mt Prospect, IL

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rated
14 Reviews
We are a dealership with a focus on two things: keeping our expenses low so that we can sell cars for less than the competition and still put food on the table, and customer satisfaction so that you keep coming back and tell your friends and family about us! Our owner, Eric Nelson, has been in business for 10+ years and is committed to complete satisfaction and making lifelong customers and friends with each transaction. We were awarded the 2015 Illinois Quality Dealer of the year by the IIADA which recognizes our commitment to customer service and community involvement. Nelson Automotive has also been awarded a Better Business Bureau accreditation and is A+ Rated. This exemplifies our total commitment to customer satisfaction. We may be located in Mount Prospect, Illinois but we have sold cars to people all over the country. So please don’t hesitate to contact us no matter where you live. We are the only store around that puts our owner’s cell number online. If you have any concerns or are at all unsatisfied with a transaction at Nelson Automotive, please call our owner Eric’s cell at (989) 878-1616.
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333 W Rand Rd

Mt Prospect, IL

60056

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Showing 14 reviews

January 18, 2024

Kind of rude, was trying to ask questions and they immediately went on the defensive and didn't want to give an answer More

by tcshirley13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 18, 2024 -

Nelson Automotive of Mt Prospect responded

Shirley you can't be serious. ;-) We are super transparent and happy to share any details on any car. We are transparent with our prices, no BS fees, we are super transparent with the histories of our cars providing a free carfax. The only thing we can't answer is what kind of credit approval you will get if you have not put in an application. I am super sorry you feel like we couldn't give you an answer. Please feel free to reach out to me if you would like to explain what happened better to me or if you have any questions you want answered. Eric Nelson 847-439-2277 extension 101.

Jan 18, 2024 -

Nelson Automotive of Mt Prospect responded

It is an extremely low mileage very rare car. We are priced similar to other things like it and we have multiple people calling us on it from out of state who are interested in it so we know it is priced right. If it is too expensive for you that is not a problem we have many less expensive cars on the lot that are not as rare and low mileage as this one.

Jan 18, 2024 -

tcshirley13 responded

No i asked, cause there were multiple places saying you were high and i was asking how you came up with your numbers and you guys just said it was market value. But when market value says you are 4k high and you say it is market value

January 09, 2024

I never felt any pressure to buy from them and got a great car. I would go back. More

by srmcleans@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
January 09, 2024

Great Place to buy a car. No crazy extra fees like so many dealerships and they gave a free 3 month warranty. More

by entrpnr1@gmail.com
Recommend Dealer
Yes
Employees Worked With
Matt
October 06, 2023

Vehicle had more rust on it so I decided not to make the purchase. I am looking for a one owner vehicle with all service records . More

by Michael David
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Na
July 30, 2021

Nick is the man...best salesman ever. No pressure and very helpful. Highly recommend. I didn't even buy a car from this dealership but I wanted to recommend just because of the experience. The only reaso More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gniadek
September 04, 2020

I've bought two trucks and two cars from Nelson for my business over the past few years. 3 were newer models and everything went flawlessly. The 4th was an older, cheaper vehicle and there was one small i More

by kcorkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Eric
March 28, 2020

A Dealership You can Trust Just had a great experience buying a car at Nelson Automotive. No-pressure salesman David Rubin spent a lot of time listening to what we were looking More

by krukarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rubin, Eric Nelson
February 15, 2020

Best car buying experience I've ever had. I've owned more automobiles than the average driver - 16 so far. And I've had to do the sales dance for 11 of them. It's no longer fun, and not at a More

by Dave S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Dave
June 16, 2017

I have bought 3 cars from them - this speaks for itself To make a long story short, we found this place by accident, not knowing it was there. I did some searching on the net and could not believe the grea More

by Bruce and Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Mike, Javier, Eric
July 01, 2016

Best Car Buying Experience I've Ever Had I've never had a better experience buying a car than I have at Nelson Automotive. Can't state that enough. Was referred to them, but almost didn't che More

by Eric Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Matt, and Eric
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