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Nelson Automotive of Mt Prospect
Mt Prospect, IL
14 Reviews
We are a dealership with a focus on two things: keeping our expenses low so that we can sell cars for less than the competition and still put food on the table, and customer satisfaction so that you keep coming back and tell your friends and family about us! Our owner, Eric Nelson, has been in business for 10+ years and is committed to complete satisfaction and making lifelong customers and friends with each transaction. We were awarded the 2015 Illinois Quality Dealer of the year by the IIADA which recognizes our commitment to customer service and community involvement. Nelson Automotive has also been awarded a Better Business Bureau accreditation and is A+ Rated. This exemplifies our total commitment to customer satisfaction. We may be located in Mount Prospect, Illinois but we have sold cars to people all over the country. So please don’t hesitate to contact us no matter where you live. We are the only store around that puts our owner’s cell number online. If you have any concerns or are at all unsatisfied with a transaction at Nelson Automotive, please call our owner Eric’s cell at (989) 878-1616.
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Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 14 reviews
April 27, 2015
you folks are great Michelle and I just wanted to thank you for the very friendly service. It was a great vehicle buying experience. We both love our new Pacifica, Michel Michelle and I just wanted to thank you for the very friendly service. It was a great vehicle buying experience. We both love our new Pacifica, Michelle even more so as it is "her" new car. The three and a half hour ride home was great. We will both be telling our friends about Nelson Automotive. If I had to describe you in one word, AWESOME!! More
by mark
Employees Worked With
eric,matt, keith
January 14, 2015
Very Happy Customer I had a great experience buying a used car at Nelson Automotive. Prices were competitive and the customer service was outstanding. We looked at a num I had a great experience buying a used car at Nelson Automotive. Prices were competitive and the customer service was outstanding. We looked at a number of other dealers (like Carmax ) and felt we got a better deal and had a more positive experience dealing with Matt Vogelzang. I would recommend this dealership to anyone. We will definitely be returning here for our next car purchase. More
by Dougk
Employees Worked With
Matt Vogelzang
January 10, 2015
Blue Ribbon Sales and Service I was looking for a used Honda Accord for my daughter and was conducting my research with many of the high volume cars dealers in the Chicagoland are. I was looking for a used Honda Accord for my daughter and was conducting my research with many of the high volume cars dealers in the Chicagoland are. In my research, I found a car that looked interesting from appearance and cost. Upon my arrival to the dealership, I met a host of friendly people. The salesperson, Matt, was incredible...sharing his knowledge of the used cars, the Car Fax report, and the automobile I was potentially looking to test. No hard sales, honest conversation, shared everything he knew about the car and after a test drive and 10 minute discussion, we had a deal. I so much appreciated the 'sales and service experience'...and I must admit I was 100% satisfied with this car buying experience. Matt is an outstanding professional...The Principal, Eric, was even great to spend time with me and made sure I was being taken care of. The entire team at Nelson Auto truly care about you - as a customer and aperson. Great job...we will be back within a year to buy our next car! Doug (and his daughter Emily) More
by Doug
Employees Worked With
Matt, Eric, Mike
June 11, 2010
I went to 4 dealerships before coming across Nelson Automotive online. The previous dealerships were awful. I hate all the bs games and fake personalities you get all the time. Nelson Automotive was Automotive online. The previous dealerships were awful. I hate all the bs games and fake personalities you get all the time. Nelson Automotive was the most pain free experience I've ever had buying a vehicle. They were great! Matt and Eric were completely friendly and honest. I bought a 2007 Scion TC from them. They went out of there way to make the whole experience as easy as possible. Have no fear going to this dealership, they are very genuine people. I would highly recommend Nelson Automotive to anyone I know. I will continue to buy car's from them in the future. Thanks Nelson Automotive! More
by Griff25
Employees Worked With
Eric and Matt
