Nelson Mazda Cool Springs

Super pretty dealership, with very friendly staff. When I left, I told my family “buying with Tyler Johnson restored my faith in car salesmen. He made it an enjoyable experience” even with a cranky toddler left, I told my family “buying with Tyler Johnson restored my faith in car salesmen. He made it an enjoyable experience” even with a cranky toddler More

Always excellent service. Devin assured me the wheels would be well balanced and I am amazed how smooth the car rides. I would recommend Nelson Mazda to everyone. would be well balanced and I am amazed how smooth the car rides. I would recommend Nelson Mazda to everyone. More

Dj, my salesman, was new and I was his first car sale. I won't be his last, he is very attentive and takes care to have the customers needs in mind. A wonderful young man who I wish the best in his future. won't be his last, he is very attentive and takes care to have the customers needs in mind. A wonderful young man who I wish the best in his future. Overall, the dealership was excellent to work with. Very efficient. More

The experience is fantastic! The service department is extremely thorough and conscientious. They provide videos to show you the condition of your vehicle and want if anything needs repairs. They send rem extremely thorough and conscientious. They provide videos to show you the condition of your vehicle and want if anything needs repairs. They send reminders on progress of your repairs. Well done! I highly recommend Nelson Mazda! More

This was a fairly easy transaction and got our car at a great price. Our only issue has been getting a owners manual. For some reason there was not one in the car and they are having problems getting us on great price. Our only issue has been getting a owners manual. For some reason there was not one in the car and they are having problems getting us one. More

Good Service And professional easy to explain everything friendly people I highly recommend it anybody to visit Nelson Mazda you will like it people working there friendly people I highly recommend it anybody to visit Nelson Mazda you will like it people working there More

Oil change was great and so was the atmosphere . I am very satisfied with my cx5 and look forward to my next car in the future. very satisfied with my cx5 and look forward to my next car in the future. More

Profession and reliable, good communication. Wish they would reopen in Nashville, as Cool Springs is a bit of a drive. Overall would recommend for sakes or service. would reopen in Nashville, as Cool Springs is a bit of a drive. Overall would recommend for sakes or service. More

Dealership was on time with my appointment, was courteous and fixed my car in a timely way. The video of the repairs was really appreciated. Thanks so much!! and fixed my car in a timely way. The video of the repairs was really appreciated. Thanks so much!! More

There are not enough worlds to express my thanks to this dealership & specifically, Devin & Jeff in the Service department for their commitment to going above & beyond for my daughter who experienced car tr dealership & specifically, Devin & Jeff in the Service department for their commitment to going above & beyond for my daughter who experienced car trouble with her 2017 CX5 while driving from Memphis to Knoxville for the college move in last month. More